Drive Taxis

I prebooked for my elderly father whilst I was abroad, it all worked out brilliant and was on time

No option of cash payment and drivers admit they refuse Apple Pay jobs frequently so not best for actually getting a taxi most if time of will have to wait longest. And taxi driver has no access to your GPS so out of way areas still don’t get found

App won’t let you past the verification stage because that’s what hackers are trying to do… Book an illegal taxi.

Don’t use this service if you need to be anywhere on time.

Must have tried enter mobile number to get a verification code but the selection failed every time. Uber it is then

Thankfully service is better than the app. I just found it quite confusing. It shows one price then changes it to another then usually a third. You will probably Have a reason why this is, but I just find it baffling

At the time of booking the ride it was written that I would pay 5.60 and after collection money I pay 7.50 (fraud).

The taxis are good most of the time but customer service is terrible. Taxi driver took the long way which delayed a journey by 20-30 minutes when I tried to call customer support in the taxi they told me the drivers on his way and hung up and were pretty rude.

Great job straight him no messing

I prebook all my journeys on a Sunday and generally don't have any problems. In the last few weeks my 7:30 car has arrived at 7:10/15. I don't rush around as I booked for 7:30. I've had a couple of drivers knock on the door and ask why I'm not in the car - to which I have politely replied "I booked it for 7:30, need to sort my dogs out and I'll be out" Unfortunately, had a car last week that arrived at 7:14, got the automated call. Walked out my front door at 7:20 to find no car. Came back inside and checked the app as I know drivers sometimes decline jobs so it's reassigned but nothing. Tried to book another and couldn't get one. Booked with an alternative company. Cost me £6 more and I was late to work. Checked my emails once underway, to see an email saying my journey, booked at 7:30 was cancelled at 7:14. Not redirected just a job sheet with a strike through with cancelled. I was out before the time I'd booked for. I've been doing the same trip morning and evening for 10 months!