DW Spectrum Mobile

Login says internal error. Try again later! WTH! So much for checking on our baby.

Playback of footage is always lagging and so slow that I can’t even watch footage on this app. It takes about 10 seconds for one second of footage to go by. Most of the time when I open the app, it says that my cameras are unreachable. I have to close the app and reopen. Absolutely worthless unless you are just looking to view live still footage and you’re not in any hurry to see what’s going on at your property.

Why did took off the playback???????

At work on the local network everything runs fine on a computer. On the phone though it’s all lag and skips. We have fiber gigabit up and down, the iOS app is unacceptable. Had the cameras installed and activated today, will be sending back this system tomorrow. 50k gone.

Local connection works but remote does not.

Lags. If you try to review history of movement it takes forever to load and movement is in slow motion why? I’m starting to look for another security camera provider as DW is not up to par. Had DW for about 5 months and already looking to switch services for my company. Disappointing.

Finally added Bluetooth support didn’t notice at first but when I did I am very happy

It’s shocking, but true, you CAN’T set PTZ camera preset positions with the app either using your iPhone, or the iPad!! I have never seen this limitation on any other system. With these cameras and NVR, you can only set your PTZ presets on your Mac. Stranger still, it will move your PTZ cameras randomly against your wishes. After many hours spent on the iPhone app as well as on the Mac I was able to prevent it from moving the PTZ cameras to random locations. Using your Mac, right click on an image, > PTZ > Manage. Uncheck all “Homes”. I would seriously consider holding off on this system until they add the ability to create PTZ presets on the iOS app. If you could set presets on the app, I would rate this 4 or 5 stars. Also, the company has no user forums like Apple does so Support can be sluggish.

Can not see notification previews after app update signed back into cloud still not working????

This app works really well. It’s awesome to be able to switch between multiple systems with a single login. Searching through videos is easy and responsive as long as the system you are connecting to has a fast internet upload speed. So much better than some of the other systems I have used in the past like Exacq, Milestone, and Hikvision. There is definitely some room for improvement, but overall Spectrum is fantastic.