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山推E路行
Published by:
山推工程机械股份有限公司
Description
（1）客户通过APP发起报修、保养需求，座席人员接受到需求后，建立工单并派工至代理公司，代理服务部长对服务人员进行派工；服务人员出发进行维修、保养服务，并填写服务报告，服务完工后，客户可以对本次服务进行评价，对未进行评价的客户提醒座席人员进行回访。
（2）客户提交维修需求后，向公司领导、质量管理人员、产品经理、销售人员、服务人员发出质量预警，质量管理人员对质量问题划分责任，线下发起改善流程。
（3）客户通过APP在线交流或离线留言向产品经理提交产品改进建议，产品经理确定是否采纳建议，不采纳的建议回复客户理由，采纳的建议发起设计改善。
（2）客户提交维修需求后，向公司领导、质量管理人员、产品经理、销售人员、服务人员发出质量预警，质量管理人员对质量问题划分责任，线下发起改善流程。
（3）客户通过APP在线交流或离线留言向产品经理提交产品改进建议，产品经理确定是否采纳建议，不采纳的建议回复客户理由，采纳的建议发起设计改善。
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山推E路行 FAQ
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Is 山推E路行 free?
Yes, 山推E路行 is completely free and it doesn't have any in-app purchases or subscriptions.
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How much does 山推E路行 cost?
山推E路行 is free.
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App Info
- Category
- Utilities
- Publisher
- 山推工程机械股份有限公司
- Languages
- Chinese, English
- Recent release
- 2.2.1 (2 days ago )
- Released on
- Aug 21, 2019 (5 years ago )
- Also available in
- China, Russia, Brazil, Malaysia, Singapore, Peru, Pakistan, Chile, Poland, United States, Japan, Kuwait, Ecuador, United Arab Emirates, Dominican Republic, Lebanon, New Zealand, Belarus, Ukraine, Ireland, Indonesia, South Africa, Algeria, Hungary, India, Czechia, Portugal, Canada, Colombia, Germany, Finland, Azerbaijan, Austria, Belgium, Argentina, Denmark, Egypt, Kazakhstan, Greece, Philippines, Norway, Italy, South Korea, France, Spain, Hong Kong SAR China, Saudi Arabia, Romania, Mexico, Israel, Vietnam, Thailand, Taiwan, Türkiye, Australia, Nigeria, Netherlands, Switzerland, United Kingdom, Sweden
- Last Updated
- 3 weeks ago
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