eCOS Legal

Complete and utter garbage, very restrictive in that it wants utility bills in full name, it doesnt like initials. Misreads dates snd rejects documents. I gave up.

If your experience was anything like mine, you’ll be pulling your hair out from start to finish. The app doesn’t scan properly, so plan on spending 30 minutes to an hour to take a picture of your photo passport. At critical points the prompt is missing that should show you how to hold your passport, which makes it even more of a time wasting exercise. I use lawfirms frequently and other apps I’ve used such as Firstaml require only seconds of your time to complete successfully. Its hard to believe that any developer has actually released this.

The app is no better than the website. Both take absolutely ages to load and ask the same question in multiple places. Genuinely I would prefer pen and paper, this has wasted so much of my time. Especially as I’m a joint buyer and we have both wasted time on this to provide the same information!

I have been using this app to sell my house, I must say it really gave me peace of mind, the process was so simple and easy. I recommend this app to anyone!

Found the portal to be very well made. The system is simple and easy accessible. Really felt reassured by the security steps when uploading my details. Would recommend this process to anyone looking to onboard through conveyancing Would give it 10 stars if I could !

This app certainly does not work for me. Poor security Not user friendly Does not progress from one stage to the next.

I’ve never been asked 6 times in 2 forms whether I’ve lived at my current property for more than 2 years

Absolutely pathetic app. The text code function isn’t even working, and I’m having to uninstall the app. No legal practice should be using this service on board their clients. You immediately get a bad taste in the mouth, and you haven’t even really started working with them yet!

Loads and then just displays a spinning wheel for an eternity. Very frustrating and absolutely useless. Don’t waste your time.

Multiple attempts needed to upload documents. Had nearly completed when half the input vanished. Call to technical support resolved this after a non productive chat on line re the issue which just kept repeating you haven’t completed the forms. Now all is complete but solicitor cannot see some of them.