Elephant games hub (Premium)

I downloaded, paid for a year and have none of the benefits. What’s going on? No response from support either SunitaD

I paid for a membership but the ‘free’ game still asks me to pay for it. Have emailed support 3 times with no response. Please sort

Hi there I downloaded the app and it won’t load it keeps saying refresh so I do but it still doesn’t load please help and fix your app

I’ve never got a free game it won’t acknowledge that I’ve paid for it it’s an actual joke

Downloaded the app and said I would have 14 days free trail. But after looking through the app I seen that they have only put their old games on there, so I cancelled my subscription straight away but still got charged. Total con, avoid at all costs, shame as I use to love their games but will be avoiding from now on.

I have stupidly paid for the year and it WONT load games

I’ve been buying and playing Elephant Games hidden object mysteries for a while so thought I would use the hub app. Bad decision. Twice now I have paid for a game only to find the purchase hasn’t registered. I’ve tried contacting them but have not had a reply. And annoyingly the hub app loads in portrait but the games load in landscape and most of the time won’t load to full screen so don’t work. Really wish I hadn’t bothered. Elephant Games you owe me £11.98!

I love playing there games on the hub I love the stories each of them have and the colourful graphics so enjoyable 😁😁😁😁😁👍👍💯

Won’t load since update. Please fix.

I have paid for a month but when I click on the club it just tells me to wait. The same thing happens when I click on support however it will allow me to try out games but pay more to unlock. What is the point of a subscription if it gains you nothing?