Elevations Credit Union

Hey team - long time ECU customer here, first time reviewer. Latest 2024 May update, can’t reorder my 10 accounts nor does nicknaming get retained. QA/QC did not do its job here, please address asap w fix. Also excessive re-authentications vs other credit unions and banking apps. Thank you.

correctly. What is showing as a total in your account is always incorrect. I’ve had to pull money from the account and when I make a payment on something I transfer that money in because if you don’t do that, it will bounce every time. I’ve even come to think that elevations is keeping money because somehow the total that it says is different than the total of money I’ve put in and there is no explanation. For example, if I spend $2 I actually transfer in $2 and it still bounces back saying insufficient funds. Does not make sense. I wish they wouldn’t have updated the. App to this one. It’s horrid! Really disappointed I cannot use this app to keep track of my balance.

It's amusing that another review is titled, "use the website instead", because I find the Elevations website even more dangerously incompetent than the app. The website authors are so flagrantly clueless about writing a website that they can't even figure out how to get an account number during a transfer. The phone app developers are so incompetent, they cannot figure out how to find a third-party tool to take photos of checks without making the user wait and wait and wait until it finally gives up on "automatically" taking the photo before honoring us with the privilege of doing it for them (let alone writing such a tool themselves). As an engineer myself, I would happily tell this to their face, except I would need to use very small words for them to understand. They take are that bad at what they do. This credit union doesn't have a clue that people generally use websites and apps instead of going into the branch (at which the people are surprisingly competent and polite), so they hire particularly dumb elementary school dropouts to write the software that we have to use. Go elsewhere before you get trapped by the stupid people through a mortgage! You have been warned. Let these losers go bankrupt. They deserve it for the blood pressure spikes that they're online presence causes. The great people at the branches can find employment at a credit union that has any idea what they are doing.

I'm really happy with all the things that I can do with this app. The best part is the check depositing feature

Super clean and much more functionality than the previous version of this app. I can see all my connected accounts which is super useful and the savvy money credit monitoring is great. Improved navigation too. Really happy with the updates!

Love this credit union.. fullcircle!)

Sometimes just leaving things alone is best. But no. Developers feel the need to justify their role and monkey around with a good thing. Now the "new and improved" app for iPad only does profile view (no longer landscape) - a bust for people using keyboards. Months later still not addressed. And beware of anything trending towards Digital ID (soft rolling out). Unless you want to live entrapped like the Chinese.

Not sure why you need this app when the website is much more useful. My big gripe is the search function is very primitive. For example , there is no obvious way to search for a range of dates. Bill Pay is also confusing. If you select Bill Pay from your checking account, you can only create a new payment, no history or pending payment info. But if you enter BillPay via the “more” option at the bottom of most screens, you do have the same tools as on the website. Why have different results when choosing Bill Pay from different entry points???? I only use this app for mobile deposits.

Great app!

I don’t like how I have to log in with my password all the time when I want to view my whole account. Bring back Face ID enable.