Ahmad
The service is not professional , alot of problems with the service, good pools , The water park is very far from the lobby . If there is a request, sometimes you have to ask twice or maybe 3 times After a short argument, with the service manager in the lobby. He asked me not to send a complaint or rate the service of one of the staff, He asked me to go to the room, rest and take a shower, and tomorrow there will be a conversation with me, and he will find me any kind of compensation (without the alcohol he offered earlier) 4 days have passed without any contact from his side, he did not respect the agreement, from my side I respected his request until this moment . Very sad and angry about it ntil now I have not talked about power outages and dirt in the room and requests that they disappeared on the way. U ould have been completely different, and the words would have been gentler and maybe they would have been good words for the staff and the hotel A bad feeling, if the manager had come the next day, and asked for an apology or upgraded a room or didn't know what he did to me, the experience . Tomorrow we leaving. Cousins and friends have a reservation to your hotel i will try to help him to have holiday better my holiday . Room 1114
