So Good So Fast So Easy!
Get 50% off on your first 2 orders when you use the code HELLO50
elGrocer by Smiles offers you a more convenient on-demand online grocery shopping experience. Save time and money by avoiding long queues and traffic jams and get your weekly groceries delivered to your door.
WE HAVE IT ALL:
- Discounts – Save more with weekly offers and exclusive coupons.
- Variety – From Supermarkets and Coops to Pharmacies and Specialty Stores.
- Payment – Easy payment methods and pay later option with Tabby.
- Convenient Delivery – Enjoy same day fast delivery or scheduled delivery.
- Recipes – Explore our recipes and meal prep ideas, and get all ingredients with one tap.
- Smiles Market – Free delivery and Smiles points cashback on every order.
- Shopping List – Copy and paste your entire shopping list to add all of the products to your cart in one go.
Your favorite stores at your fingertips:
We have brought together a great selection of over 600 stores from your favorite local Coops - supermarkets - bakeries - butcheries - pharmacies and more in one place. From Union Coop and Sharjah Coop to Aswaaq and VIVA and many more!
Huge varieties for high-quality lovers:
Find everything you need from fresh fruits & vegetables and meats to frozen foods, snacks, beverages and medicine. Better yet, if you’re super selective about the products you choose for your kids, you’ll find lots of healthier choices and organic options. The options are endless and the possibilities are endless!
Smiles Market:
Your one stop shop for unlimited FREE delivery and Smiles points cashback on every order! Try our very own store where everything you see is guaranteed in stock and if not, your order is on us. (We accept the challenge).
Tabby:
Now you can shop all month long and pay with just one bill at the end of the month. All you have to do is pick Tabby as your payment method upon checkout.
More value deals you love:
Because affordable is the new trendy, you’ll find weekly offers & discounted products, promocodes and flash sales to claim with one tap.
You can use promocode FIRST3 for free delivery on your first 3 orders.
Enjoy grocery shopping without elHassle!
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ElGrocer FAQ
Is ElGrocer free?
Yes, ElGrocer is completely free and it doesn't have any in-app purchases or subscriptions.
Is ElGrocer legit?
⚠️ The ElGrocer app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
I have refund complaints 2 months ago. Customer support keep on telling me they will contact me trough email, escalated, prioritize and you will receive refund 3-5 days. Until now didn’t receive any emails or refund. Really disappointed. ☹️
Credits hold to a bank.
App was good but i dont like the system of holding a balance to your atm/credit card... because holding a balnce means takes time to return to your card by 1 week to 3weeks sometimes either by elgrocer or thru your bank.. because im register in so many shopping app and so far this is the only app that i encounter a holding a balance to a card... so i will its up to you if you want to use this or not.. and for me this is definitely big NO..
Recommended 👍🏻
Impressive! I can do grocery without living my home ☺️❤️
Makes life easier
Best app
Great App!
Nice to know that i can do my grocery without leaving home or my office!
Not good
Many mistakes, delay, missing items
You should improve your delivery services.
Even the live chat whatever problem you have no can solve it! Just wasting rime and money
Unreliable
Waste of time
Please don't use this application
They wasted whole day and final said cannot deliver today and can deliver tomorrow only
First they charged wrong and again kept me waiting. Then they cancelled saying a lie that I requested to cancel
Unreliable application. Go for other applications
Worst Service!
An absolute failure!! Away from the delays in delivering, orders get canceled on their own “system errors!!” Without notifying the customer that’d be waiting for essential items. Another incident is NOT DELIVERING and or delivering to WRONG ADDRESS!! Then it takes two days looking into it “investigating” while customer is suffering because of their teams mistake!!
On a fair note the customer service chat employees are professional and attendant to chats however they’re not empowered to take any corrective actions
If you cancel an order you won’t get a refund
I've canceled my order, and despite reaching out to them multiple times for a refund, I haven't had any success.
Worst service ever
Do not use it is just a waste of time making orders that never arrive on time. Worst customer service ever