EllieGrid

I love the concept of the EllieGrid pill box but the app is so glitchy that it renders the purpose of the pill box kind of useless and causing me issues of trying to remember what I took etc. I would love to keep using this if the app gets better! Please!

I’ve had an EllieGrid for years and like the principle of the device because I have ADHD and often worry about forgetting things. But the device, even with its good features, has historically been very buggy. Some of the ongoing bugs include the pillbox being inconsistent with connecting (randomly giving me the red light) and needing to be reset fairly frequently. Things had generally improved, though, until the most recent update. Since that update, I’ve had this issue of the pillbox not registering that I had opened it for random timeframes with the window of taking my pills but then lighting up blue after the window had closed. I have checked my settings for each medication, deleted and reinstalled the app, and the problem persists. Can you please please fix this bug? I really want to support the product because I think it’s important but the persistence of these bugs is really frustrating. Thank you.

Such a great app and product!

I’ve had this pillbox for a couple of years. The pill box stopped syncing. Have asked for help multiple times from company with only a response to watch a YouTube video. Waste of money.

EllieGrid pillbox stopped working after latest update. It will connect in the app but error out after reopening the app or when it runs in the background. The box never sounds an alarm or flashes the lights when an alarm goes off. I’ve tried all the troubleshooting that’s provided, including resetting the box. Nothing works, box is now useless and as someone with ADHD this was crucial for me to take my medication on time.

I’m psyched for future iterations of this product as I do think it will be helpful. I am returning mine because 1) Small pills easily shift into other compartments (??!)) 2) Opening the box causes pills to lurch around 3) the box doesn’t latch, so when traveling and items shifted in my 3) You have to pay kind of a lot for access to med history after buying the box for $100+ 4) The alarm-sound choices are not good 5) You still manually have to enter the # of pills every time A $10 big pill box + a free checklist app will work just fine for my purposes.

Is this product dead? Hasn’t seen an update in years.

Great concept! It would be even better if the app could be adapted to Apple Watch :)

The concept of this product and app is top notch, the product and user experience? Terrible. The only way I can seem to get the box and app to cooperate in harmony is if I wait for the alarm to go off and open the box at that exact moment. If I use smart alarms and open the box within the window, it doesn’t always register that I’ve taken them. If I get a push notification and select ‘Take All’ the screen refreshes like I did nothing. No confirmation feedback. I have tried all of the troubleshooting steps to remedy these issues such as alarm synchronization, disconnecting and reconnecting to Bluetooth, even deleting and adding all of my medications. I have put way more time into this pill box than I should have because I really want it to work but I’m losing hope. Was there any research or QA done for this product? How is this pill box and app supposed to simplify the medication adherence process if it’s just constantly gaslighting the user? Please pour all of you money into fixing this app, I’m begging you.

As someone who is chronically ill, this concept is a dream. My memory is foggy a lot of the time and I forget what and if I’ve taken a lot of the time. The box holds all of my meds and I love that it won’t stop beeping until I’ve taken them. However, the app rarely works. I click “take all” and it just flashes then loads again as if I didn’t hit the button. It’ll work for 3 days then stops working. Then randomly works again.