Entreda Mobile Compliance

If you have to use this software just know it's not user friendly, their customer support is ridged and refuses to fix problems we have been having for 3 plus years now. If you are planning on using this on an iPad or iPhone expect it to not work when you need it the most. It "works" with chrome only, so don't expect to be able to use the specialized safari items on iPads.

BD requires but causes more issue than safety. Does not function well with websites and BD want to outsource and that causes more conflicts. I look like an idiot trying to get into client accounts. Stuck in an office because BD sold this garbage.

Stopped working on my phone. No forgot password option or doesn’t work. Too slow to get back to website if at all!

I can’t do my job without coming in contact with Entreda. It takes me hours, sometimes days, to log into my firm’s website because of having to download Entreda, enter my credentials, have Entreda ignore my username and password and then, for no rhyme or reason, if i try long enough, I get in. Horrible.

My company requires it. Unfortunately it does not work on my iPad Pro even though they profess if does in their advertising. I asked for support a month ago and continually am told “the engineers” are working on it. As an app for iPads it’s total garbage.

To be clear, I don’t have another VPN to compare this to. I have no issues on my desktop, just mobile. I use the app because I am forced to through work. Ever since I downloaded it, my data has been extremely problematic. At first it was just a long lag when I was on WiFi. Now my phone can’t even open any app on a regular cell signal if there is a known WiFi signal available, even if I try to turn off the WiFi on the phone level.

My broker/dealer requires us to have this on our PCs and mobile devices to log on. One time while just traveling with my iPad, Entreda had a problem and I could not log on to get a client some money. I called Entreda support which they tout as world class. I was told that someone would call me within 24 hours? Really? That’s world class? I’m making phone calls during breaks from a conference and they want to call me at their convenience? Hardly world class support. I did get my problem solved with another phone call. The head of cyber security at my b/d added me to a white list of users that did not have to use Entreda. Entreda also sounds like intrude, which it clearly does. Buh-bye!

This app does not work.