Entry and Community Manager

Love the app though my apt complex doesn’t have all the doors marked or even in the sys (most likely user error). Was wondering if yall could make a watch version of this app. A couple of times I have left my phone upstairs and I’ve had to wait for ppl to come/leave the apt to get in; but my smartwatch is always on me so it would be great to be able to access this app from my watch.

This has been an awesome app, only thing I wish I could do is add a user for my fiancé to have access as well to our same unit but mostly the app is great! I love how it comes through as a phone call first and then you can turn on the video and everything.

Not only does the system not function, the people behind it are clueless. I live in a building that suffered through this for over two years. It’s never worked right. When you make suggestions to the owners of the app, they don’t understand how buildings operate or how they could even do things. And they seem unwilling to listen to constructive suggestions. Maybe it’s a language barrier I don’t know, but either way this was a disaster for the condominium we live in.

Excellent support in daily activities and in product development.

Updated review: The team was very responsive in addressing the issues below. I appreciated the follow ups after they pushed the suggested updates. Thanks ————— There’s a latency issue and the app does not perform well with new generation iphones like iPhone 12 Pro. The interface does not fit within the container, the phone’s touch bar overlaps with the app’s menu which makes it really hard to press buttons like “create code” or “see history”. There’s also an issue with how the app behaves when fetching iphone’s privacy to allow access to push notifications. The app requires background refresh, yet even as you grant the app access it still behaves as if you didn’t, and you get a constant ribbon banner on the app’s home page asking you to grant access. It’s very bizarre and I’ve missed calls because of this. When we reached out to developers, they blamed it on “user error” instead of addressing the issue. It’s been a headache for me and the property management team at my building. Please get this fixed as I have no other choice but to use your system since it was an arbitrary decision for the board to use your comms service and I’m obliged to it in order to access my own house.