1.23 out of 5
65 ratings in Australia
I’ve used this app a few times and the UI is so poor setup would take 5 mins. I’ve had issues with the payment options too. It seems it takes a deposit of money, almost like a gift card and then uses that credit to charge your car. The only thing is is that they charged me $40 and then on my 3rd or 4th charge they took another $40. This app is a scam and their company should not exist.
My partner and I both tried to register on our phones. Just kept looping us around between registration and sign in page. Very poor experience - needless to say we didn’t charge 🤷♀️
Imagine. You pull into a service station. Download the app. Plug in. Then maybe you find out the cost of the fuel. This is the absurd system that is employed here. I of course didn’t get as far as the plugging in. There is no information regarding the cost anywhere on the app or website. If you own shares in this company sell them now they suck.
I had been spending 20 mins to setup this apps, but always come up “no internet connection” and “add payment method”. If I don’t have internet connection, how can I download the apps. This is the worst experience for the charging apps. Since there are lot of complaint, why this apps still in use or can be download? RIDICULOUS
Hard to think of a worse possible experience with the charger and the app. Qr scanner doesn’t work, charger won’t log as connected, and help phone number cuts out as the person is on a mobile with crappy coverage. Woolworths you should be able to find a better partner than these cowboys
Can’t even register as a user. This is the only charger North Sydney Council has in Crows Nest parking station. Not good enough!
How is this app still formatted for the iPhone 8?!?! We’re on the 7th iteration of the iPhone X form factor. That’s 7 years they’ve had to update the UI!!!
I can’t seem to register? I put in the details but the register button is not clickable. Is there any other way to register?
Have tried multiple times to “add payment method” only to be told I don’t have internet connection (I clearly do and have enable mobile data for the app). When you try to charge, it then tells you there’s no payment method. DONT USE THIS APP. Save yourself the torment and just avoid.
It has barely any charging stations on the map, eg, South Melbourne Market and Port Melbourne Woolworths.
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