E.ON NEXT

App is so basic it is embarrassing. I’ve been with this company for two years and they have been saying “we will be updating X as soon as possible” all that time - and nothing. It is reflecting of their customer service. A big sour taste - I can only plea with anyone flirting with EDF to avoid them, sorry. Even cancelling the account on moving doesn’t work!

With the latest update, click “usage”, shows bar chart, select a date and “View More” option appears. Select “View More” and nothing happens. I would expect to see cost of individual fuels on that day along with KWh. A backward step removing these details.

1. Why do I have to login every time I want to give a meter reading? Other apps do not make me do this. 2. Please could we have a table giving average daily electricity consumption between readings? South West Water manages to provide this in their app, whatever the quality of their water.

Good service

Flexible and easy to use

I’m really happy with being able to see my usage and finance situation straight away. Much much better than my previous supplier. Many thanks.

easy , no need to go shop takes 30 secounds to make a payment thank goodness i changed to smart meters atleast now i don’t need to get a newborn ready to go shop or lend emergency credit fast and simple way to top up

The app keeps crashing

Simple and has all the options

I like the new app it’s fast ,easy and colourful