Epic Canto

Still waiting for an update to make this app functional. Another Epic failure.

Somehow the developers managed to take an app with limited utility and make it even worse. I used to be able to view imaging results and to sort encounters and imaging studies through a homunculus-type interface. Neither of those things exist now. I’d hoped that they’d improve upon that and to also allow seamless transitions back and forth between desktop and tablet. However, it still will not allow the user to edit a note that was opened by a desktop.

This app works ok for what it is supposed to do. Has some frustrating limitations but overall does help with mobile access to the EHR. It does however nag you to turn on alerts and it does this 100% of the time you log into the app…EVERY.SINGLE.TIME. I do not want my iPad to ding with alerts—I don’t want them and won’t turn them on. Please turn off this thoughtless nag; its infuriating.

Please provide ability to start and edit patient notes on the iPad. I LOVE the jot feature and being able to take patient handwritten notes. Please also allow connection to external monitor, as many of us now use the iPad as a primary device. Thanks!

Please provide ability to start and edit patient notes on the iPad.

iPad is too old for ios15 and can’t download most recent version of Canto which is needed to log in to my organization

What a joke of an app. This should essentially be a fully functional way to access EPIC from a mobile device for charting, but it is not. I can’t even attest previously resident notes in an efficient fashion because the standard attestation dot phrases do not work.

This app will only truly be useful when it has the capability of allowing you to finish office visit notes.

A major pitfall is that the user cannot edit notes, depriving the user of a major functionality that would optimize efficiency. How is this possible?

For a week last month i could edit handoffs and write notes with smart phrases, and it was life changing. Now those features have disappeared without explanation. These two features would be absolutely necessary to make haiku more helpful for clinicians. Currently it’s a crippled app.