Description

EquipmentCloud® Mobile is an app for machine manufacturers to work effectively and productively and to stay up to date - whether in the field at the machine, at the customer site or during service visits. The cloud-based app provides a machine-centric view of relevant information and data that can be accessed anytime, anywhere.

STAY UP TO DATE
• Browse, filter and retrieve machine master data, journal entries, issues, key figures and documents
• Push notifications for maintenance and ticket status changes
• Update service procedures on the move
• Keep your team informed - anytime, anywhere
• News feeds: share service, training and event information as news

CONSISTENT SYNCHRONISATION
• Access relevant machine data and information across all devices
• Quick overview on the smartphone - detailed analysis on the PC
• Create new tickets or journal entries, including images, with just a few clicks
• Perform maintenance and inspections directly at the customer site using online checklists
• Team benefits from more effective collaboration

SECURE
• Highest security standards for all data (machine, user & media data)
• End-to-end encryption using TLS 1.2 / 1.3 standard
• Hosted in the Oracle Cloud in Frankfurt, Germany

EASY AND INTUITIVE USER EXPERIENCE
• Easy and intuitive to use when handling service cases at the customer's site
• Live support via interactive video calls - around the clock and from any location
• Identify individual machines with QR code scanner
• Identify machine and model hierarchies via in-app search function

NO PASSWORD MAYHEM
• One sign-in with existing credentials - no additional PINs or usernames required
• Stay signed in and never miss an update again

HIGH-PERFORMANCE
• Choose your own synchronization frequency
• Download multiple document types such as .DOC, .PDF and .ZIP
• Unlimited number of users accessing the application
• Possibility of unlimited expansion of machines to be monitored

CUSTOMER CENTRIC AND AGILE
• Feedback button in the app for requests, suggestions and tips
• Customer-oriented expansion of functionality

Note: To log in to the EquipmentCloud® Mobile, you can either register for 30 days free of charge as a demo user or your company must have a valid EquipmentCloud® annual license. Click here to register for demo access: https://equipmentcloud.io/

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