It finally worked
It finally worked play Bluetooth as the camera doesn’t focus on the QR code on my Neo switch. For the Bluetooth to work so you can find the Neo you need to erase the prefilled prefix that shows up pre-populated in the Bluetooth section of the app. If you delete that, and it’s something like prov_ or something similar, just delete it and immediately the Bluetooth area will populate with all the Bluetooth items in your home. Select the one you’re looking for and the rest of it is easy.