Requested a refund as I didn’t receive my items. Subsequently my account was banned because Apple approved my refund.

The game keeps kicking me out several times cause I want to play it longer.

This game is addictive!

I've been playing this game for a few months, and it's been nothing but a series of disappointments. Not only was I double charged on my monthly fee, but when I sought help, their customer service was shockingly unhelpful. To make matters worse, they went as far as shutting down my account without any justification. This is hands down the worst experience I've ever had with a game in my entire life. The gameplay might be enticing, but it's not worth the hassle and the complete lack of professionalism from their team. The customer service is abysmal, easily the worst I've encountered in any game I've played. I urge potential players to think twice before downloading. There are plenty of other games out there with similar gameplay and far better customer support.

This had a lot of promise as a game but like a thousand stories before, greed strikes and ruins the potential there once was. At the start it seems good but as always that’s just to trick you, then BAM! All they want is your money and there’s no significant updates besides greedy money grabbing rubbish. New heroes get added that are stronger and free players are left grinding months for a scrap. Be better as a person as these developers are robotic unsurprisingly.

A lot of positives, the game is fun and initially rewards are really good. However this slows down significantly the longer you play, making getting limited tickets, exp etc much harder to come by. It’s a great idea that you only really have to level 5 characters and then you can inherit their level with other heroes. Amazing. Boss fights are fun to strategise. Graphics & gameplay pretty good. Unfortunately though, the game constantly crashes, even on the lowest frame rate and graphical settings. The packs in the store also do not show the correct price for your region (doesn’t take into account conversion) so when checking out you’re likely to be paying a more than the advertised price. All in all, a strong 3 star game imo, I’d rate 3.5 if I could. The crashes is really annoying.

Pros: nice graphics, plenty of content, frequent banners Cons: prices aren’t matched to Australian dollars. Screen says $24.99 Apple says $38.99 as an example, very pay to win like the normal heroes are good but you need to have the premium SSS heroes to be viable. Whale friendly but not light spender or F2P. Other people in the world chat agree

I am not quite sure if I want to play and made a few impulse charge. I requested refund on one item and Apple approved. Then I am locked out of account for security reason. I cannot use or access the content I purchased and game progress is on hold. To unlock the account, I was asked to charge same amount to a new account. In the meanwhile, the issue was unsolved for one week which I lost progress for a whole week. Now I have no interest to keep playing due to terrible customer service.

Great game play plenty to do. Typical gotcha drop rates but great gameplay and graphics make up for an average reward system. Game is stable and updates are quick and often

Gameplay is enjoyable, progression feels rewarding, generous amounts of free stuff, and it looks fantastic as far as art and graphics are concerned. I’ve probably spent more money on this than I really should have, but it feels largely worth it. Great game, highly recommend.