ezDevice

Let’s start by saying, even the support link in the iOS app page doesn’t work. That should have been my first warning sign besides all the bad reviews. Pairing didn’t work in the app at all. I had to pair from the website. When I eventually did get it paired the app icons at the top are cut off and you can’t actually click them. So exiting from a window and going into settings are nearly impossible because of how they have designed the app. There doesn’t seem to be another way to tell the company because the support link is broken so all together this is a poorly supported system. Two stars only because it does seem to be working but I just can’t interface with it without the website.

Every time I open the app, it crashes. Reinstalling doesn’t fix it.

This app started out crappy and has only gotten worse. Why bother to even offer it? 1. IPswitch disappears from the app without notice and for no apparent reason (turns grey) while browser shows it as Online. 2. No longer works at all with my iPad Mini4 insisting on iOS16 Megatec should pull the app and fire whoever has been in charge of it.

Hard to understand why developers can’t fix the problem of needing a password every time this app is opened. It’s been in the reviews forever. Can’t they interface with facial recognition like most other apps do these days?

Why are all of my devices showing “ No longer associated”?

Won’t work on iPhone7. Used to. Now the old app won’t work it requires you to update the app. But iPhone 7 does not work on iOS 16.1. EZ device….deleted.

Not usable currently as I have to manually enter a password each time.

I had a similar issue as another reviewer. Spent hours trying to get the cloud connection working and it turns out it was on the backend where the problem was. My biggest issue is I have to login every time I open the app. The password manager doesn't recognize it either because there is no website associated.

Just downloaded new version and the “device is not in sync”.

I spent over an hour troubleshooting the power switch device because the app said it wasn’t online. I added the switch to my account, but app says “device has not sync up.” [sic] After trying four different ways to connect the device to the Internet, I boxed it up for return, and did some work. Then I thought to try a desktop browser and the device showed up and was easily controllable. Device is great; app is complete garbage. Just use Mobile Safari instead.