Paid subscription, but still no access.
Paid for a week subscription. Initially, it wouldn’t send a fax. The software is so poorly written that it doesn’t recognize when a subscription has been purchased. Finally, I was able to log in, but then the fun really began. The fax was 4 pages long and it took more than 30 minutes to upload/transmit and then stayed at 99% for a very long time only to fail. I have tried twice so far and it has failed every time. Also, it seems like when the screen goes blank, it slows down even more and then when I wake up the screen, it starts progressing at a faster pace (still a snail’s pace though). I’ve never been more frustrated with a piece of software. I STRONGLY encourage others to look elsewhere. I should have recognized that there were only 23 reviews. It was a total waste of time and money.