FieldAssist by Accurence

Will not upload photos in background. Pretty important if you like to get things done in a timely manner. Photos will stop uploading if you aren’t on the upload screen.

Reading reviews and it looks like we’re all just one big unhappy family

I had no intention of giving a review or agreeing with the 1 star rating you have till I tried one of your competitors apps. They’re a decade ahead of you even though you started yours long before they did. You make what would be a great job into a semi decent one to have.

The main problem is that it crashes almost every photo I take. Then when I just use my camera and try to move the selected photos from my camera roll into field assist, the photos are scrambled so therefore is unusable. The app is garbage.

I use this app on an android and have never had issues losing photos. I have this app on my work iPhone as a backup device. After reading the reviews, I can’t say I will ever be using it on an Apple device. Huge W for Samsung tho.

Non stop bugs in this app. Deletes your labeling. Deletes photos after taking them. Deletes sqft entered in and erases it. Deletes numbers entered on ft measured. It’s literally been over 8 months of these same issues with no fixes. Pretty wild.

Your incompetence is being very closely watched by competitors and you will be eaten alive one day.

Agreeing with all of the other reviews here. Poor functionality. Straight up doesn’t work. All photos “uploaded,” but still won’t let you complete inspections. Here are some consistent issues (AFTER THE UPDATE). After uploading photos, you’re unable to use the roof drop-down menu unless you force close the app, which risks you losing information. Signs you out randomly. Doesn’t let you open jobs on your job list, crashes, and takes you to the sign in page after just having signed in. I sincerely hope Allstate has an out with this developer. The app has made our jobs harder by multiples, and do we get paid for our time wasted on the app? ‘Course not.

Expected to drop at least 20 to 30 photos for no reason. Be willing to open and close this app 5 to 6 times before you get to work. The unexpectedly kicked out often.

Waste of time