Fierce Finance

Multiple $1000 unauthorized and random transactions were deducted from my account and Fierce has no explanation as to why. I would not trust having your money in this app.

I completed a deposit before, and there were no issues, however I have made another deposit, and received an email that funds had been recieved. However I can not see the amount listed in my account. I tried to call customer service multiple times, at the phone number, but they do not have anyone on the other end. The only way to get support is in app, where they do not take my issue seriously

I deposited $4,500 at the beginning of the month to try it out. After feeling very impressed with the software and felt confident about the service I started to try moving my money around. It says the funds have been there for several days now but it won’t let be move the money. Very unhappy.

I recently started banking with Fierce financial and had a couple of hiccups during my experience due to my lack of understanding the app. One of the agents Daniel took his time on multiple occasions and different phone calls to help me out and get me in the loop of things. I’m very thankful. I would recommend this app 100% Thank you Balbino Mercado

I have used several other online banks. I have had issues with arbitrary freezes/holds/etc. These guys don’t play games with your money. This is paramount and very important as you cannot walk into a brick and mortar to get your money. It earns the 5.25% and the customer service is excellent. Daniel and Anna are fantastic. I keep a decent balance with them and never had any problem. Only suggestion: The statements should be polished up. There is a typo at the top right hand corner that caused a mortgage underwriter during a house purchase to believe the statement I provided was fake. The top right hand corner says “electrical on demand deposits” it should say “electronic”. I did mention this to them and hopefully we see this change in the next month or so. Also they need standard ACH manual entry for external accounts. Plaid is not compatible with all institutions but most. I use a credit union that Plaid doesn’t support. Otherwise I would not hesitate on depositing money here. I hope these guys really take off.

5% Apr or 5.25%apy on an account marked checking so unlimited monthly withdrawals. You can use your balance to buy stocks or crypto but there isn't a limit trade option. So that means you are stuck immediately trading at market price instead of setting a preferred price to wait for. And crypto has the typical fee for buying/selling but you can't send to cold storage. Main drawback is that lack of limit orders. It's great there are no fees to trade stocks and you can trade in extended hours and fractional shares. (Oh yeah typically fractional shares will be market priced. I haven't tried a full share yet.)

I love this app. It simplifies my finances for me. And that there is real customer support in case of issues is assuring. Kudos to you guys and keep the features coming!

As much as I wanted to stay with fierce. I must warn other customers. Unfortunately because of an issue with Fierce they closed my acct because of an error on there behalf. In Dec 2023 I used a CVS atm in Vegas to withdrawal $400. The ATM didn’t withdrawal the $400 but the acct debited the $400 out of my acct. this happened more then once and they said the investigated and said there was no foul play and the money was withdrawn. I explained to them this is incorrect I 1000%would never lie about this. Then they deducted another 1500$ out of my acct for withdrawals that never happened. It took months for them to correct this. And then they just closed my acct with no explanation to why. I’m assuming they’re accusing me of cheating them out of money. I gotta say as much as I’ve tried to work with them and give them another chance they refuse to allow me to open another acct. be careful using cvs atm machines or any other atms be very skeptical of this company.

Ok so this is basically a no frills money market type of account. The rate is great currently at 5.25%. The trading platform is very mediocre. For example my other portfolios show my increase in stock value for the day. If I buy stock it take into account the total stock purchase as an increase. So if I bought a stock yesterday at $100 and it’s now $105 I gained 5%. But if I buy another share at $105 that day for $210 total Fierce states my gains are 50%. Then it drops the next day. I can’t see an average share price for a stock I’ve bought. I can’t see my total return percentage on a stock. I can’t see historical returns. You basically buy stock, Fierce tells you the 52 week high and 52 week low and that’s it. Even some dividend type ETF’s don’t seem to have correct dividend yields displayed like every other platform. Fierce also doesn’t connect via plaid to other services. I mean Fierce is used to connect external accounts to Fierce but I can’t connect fierce via personal finance apps or connect Fierce via other banks because Fierce uses Plaid only for a one way connection into their platform but don’t allow data out. For interest as a cash holding account it seems great. For “checking” and stocks I wouldn’t bother unless something changes.

Couldn’t link bank account to fund the account.