Flat Branch Servicing

Unable to use app after most recent update. Please address this glaring issue.

Opened the app to make my monthly mortgage payment and was presented with a notification that an app update was required. Tapping “update” opens the App Store and only an option to open the app. Uninstalled and reinstalled the app, and got stuck in the same cycle.

This app worked fine. Then some recent update occurred that makes it completely unusable. It asks me to update even after completely deleting the app and reinstalling it. I just wanted to pay my mortgage but I guess this now gets to be an inconvenience. Thanks for disabling the app right before I was able to pay. (It was working a few days ago)

I want to know when I add additional to my principal how much I will save. Or make a payment to the principal how much you save on interest. It used to be on here and it went away.

Love that app

I do NOT recommend this company to anyone. They are very sketchy and cause nothing but issues. They will push your closing date back as well as mess up all of your paperwork causing you to have to wait for hours at the title company waiting on them to fix their mistakes.

Easy and quick enrollment with not one glitch encountered! Excellent App!

You cannot copy and paste payment info

This app WAS wonderful, but for months I haven’t been able to submit payments. I have to go through the hassle of the website. Such. A. Pain. Please fix it!

P