FortisBC

HELLO? ANYONE THERE? FIX THE APP. thx

We just experienced a power outage but as per the app, it claims it was planned. Upon getting full power back, I connected to my wifi and started to navigate the app. On a page where i have the option to use the app or Twitter, to review safety and planned outages. When I click to login to my Twitter account, I needed to navigate to my 2FA app to get my code. After getting the code, I return to the Fortis BC app to paste the code into the Twitter’s 2 FA screen. Unfortunately, the Twitter screens disappears and it goes back to the default screen on the Fortis BC. I tired it again but ended up with the same result. The second thing is the app is super slow, regardless if I am connected on Wi-Fi or not

Randomly logs me out. I then have to find my login info because it will not pull it from the saved info on my phone. Can’t login anymore because it gives me login errors constantly. I just want to see what I need to pay but I can’t.

It will not allow me to use the app because it detected that my tablet is jail broken? This app is broken, because my ipad is NOT jail broken.

what is missing from the app is a way to enter one’s meter reading like one can in web browser.

Since the latest update I can no longer log into my account.

Since the last iOS update I can no longer login using the app.

How come their isn’t an option to pay bills directly from the app ?? This is a totally useless app 😡

First use and get an error message when logging in. Not impressed

I have long random passwords generated for all my accounts. This app won’t let me paste my password in and I’m not willing to type the whole thing in as it would take forever.