Fortress Total Security

Is this company planning on staying in business?

Whenever I open the app my user profile is deleted and it switched to Chinese language. I have delete the app and reinstall it. Kind of useless.

I figured out a fix for the language issue. When the app switches to the Chinese language you can switch it back by selecting the center tab which is the common tab. Then at the very bottom there is a language tab. After selecting that you can choose English and everything will be back to the English language. As far as the app losing its settings I do not have an answer. That is something that would need to be addressed in development.

Well it does allow us to remotely arm and disarm the system, BUT the app continually changes to Chinese! Literally every week I have to re-download the app so it reverts back to English. I have a IPhone 6, and my wife has a IPhone 5. Both do it. I even wrote fortress security and they asked me to start a technical support ticket. I pretty sure they know there's a problem. I work in TS myself and we are well aware of these types of issues!

Why do the GSM/SMS settings keep getting dropped? Why does the language keep switching back to Chinese? It's very frustrating! Please fix and I'll raise my 1 star rating!

A year ago the app was stable now it reverts to Chinese after a few days and you have to uninstall it and reinstall. What a waste of time

1) would be helpful if there was a guide on how to use it 2) application switches to Chinese mode every 3-4 days. The only option is to uninstall and reinstall. This has been happening for the last few versions. Needs to be fixed

Every couple days I have to reinstall the app because all the text turns to Chinese. This needs to be fixed.

You can arm and disarm the alarm, query your alarm, and received details about which sensor was activated. You also can change a lot of configuration of your system through it. You can use your alarm with a line from h2owireless (10 dollars for 3 months...), it's much less expensive than a att and tmobile line, also use the infrastructure of att. The last update put this in other language than English!!

This app works for about a day before it forgets all my info and changes language to Chinese with no fix other than to uninstall. What a shame. Please do something about this Fortress!