Fronius Solar.SOS
Fronius Customer Support Tool
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Description
Fronius Solar.SOS is a self-service solution for all technical queries. This is a business application that installers can use to initiate the service process online directly at the system location - quite simply with the serial number of the inverter or a state code.
In the space of a few clicks, Solar.SOS supports installers with troubleshooting and ordering replacement parts. The big advantage is that with this app installers can resolve technical problems themselves at any time.
Attention - this app is purely a solution for installers (B2B).
Features:
- Manage multiple accounts, all from a single account
- All orders at a glance (case overview)
- Rapid ordering of replacement parts
- Check the status of orders with ease
- Messaging function with technical support (case messages)
- Push notifications, e.g. information on current order status
- Access to all relevant Installation Instructions and Operating Instructions (YouTube, etc.)
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In the space of a few clicks, Solar.SOS supports installers with troubleshooting and ordering replacement parts. The big advantage is that with this app installers can resolve technical problems themselves at any time.
Attention - this app is purely a solution for installers (B2B).
Features:
- Manage multiple accounts, all from a single account
- All orders at a glance (case overview)
- Rapid ordering of replacement parts
- Check the status of orders with ease
- Messaging function with technical support (case messages)
- Push notifications, e.g. information on current order status
- Access to all relevant Installation Instructions and Operating Instructions (YouTube, etc.)
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App Info
- Category
- Utilities
- Publisher
- FRONIUS International GmbH
- Languages
- English, Czech, Dutch, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish
- Recent version
- 2.8.0 (1 month ago )
- Released on
- Nov 30, 2020 (3 years ago )
- Also available in
- Austria, Germany, Italy, United States, Brazil, Hungary, Mexico, Philippines, Peru, New Zealand, Norway, Netherlands, Nigeria, Malaysia, Portugal, Lebanon, Kazakhstan, Kuwait, South Korea, Pakistan, Poland, India, Romania, Russia, Saudi Arabia, Sweden, Singapore, Thailand, Turkey, Taiwan, Ukraine, Vietnam, South Africa, Algeria, Argentina, Australia, Azerbaijan, Belgium, Belarus, Canada, Switzerland, Chile, China, Colombia, Czechia, Denmark, Dominican Republic, Japan, Ecuador, Egypt, Spain, Finland, France, United Kingdom, Greece, Hong Kong, Indonesia, Ireland, Israel, United Arab Emirates
- Last updated
- 2 months ago