Connection not working
Within one hour that my dog was alone, the 360 cam had trouble to connect 3 times. I talked to the CS and two times they restarted it and it worked, but the last time it didn’t. So my dog was alone and I didn’t know if she is ok. Every time I had connection issues I had to use the chat and start over, cos the app doesn’t remember the chat history. Which was time consuming, annoying and stressful. The camera is not cheap and that kind of experience is really bad.