Misleading company
Clearly states on the website that approved contacts works with Gabb phone but it doesn’t. Only works with Gabb watch and company won’t refund you without a huge $50 restocking fee. Buyer beware.
4.43 out of 5
188 ratings in United States
Clearly states on the website that approved contacts works with Gabb phone but it doesn’t. Only works with Gabb watch and company won’t refund you without a huge $50 restocking fee. Buyer beware.
Gabb’s website advertises that you can monitor messages and calls. There are NO restrictions on phone calls on the phone like there is on the watch. I would like to be able to have an approved contact list for calls too. I would also like to be able to see messages.
I am unable to cancel MMS because of this update? I no longer want my kids to beable to receive photos but was told it can’t be taken off now that the messenger has been updated.i was unaware of this when adding it to begin with. Just another way to get more money!
UPDATE: Gabb was able to fix the app crash and it’s working great now. I downloaded the parenting app. It gives you the choice to choose who controls the phone contacts: parent or child. I chose myself (parent). Then the app crashed. Now my child’s phone is basically non functional because he can’t call or text anyone because the app crashed before I could approve his already loaded contacts. And now the app will not load. I have deleted and reinstalled numerous times. No luck. Beware. Update. Gabb contacted me directly and quickly began working to find out what the problem might be. It’s still in the works but I appreciate the quick action.
Set up my daughter’s phone yesterday for the first time. Was able to message for a few minutes then it just stopped working altogether. Unable to even get past the opening screen without it just freezing. Have deleted and reinstalled twice without success. Frustrated with the Gabb experience already.
Installed the app, and after a day I went in to change it it parent controlled. I was able to add a few contacts but then we had a power outage due to weather. Now I cannot get the app to open. Rebooted my phone and still cannot access the app.
I was only able to actually use the app once. The app crashes every time I open it. I have deleted and reinstalled and it is the same thing. Also I could only get one of my children’s info on it the one time it worked. This seems like a great idea - and I can’t wait for it to be more stable.
I’ve had the worst setup experience ever!!!
The parent messenger app has been great! I’ve been able to keep my children safe by getting the inappropriate messages, and ensured they can only text my approved contacts! Love it!
I chose the feature where the parent chooses the contacts, and the child cannot add contacts. After doing that, the app crashed, and no contacts can be added, so I am basically paying a monthly fee for a paperweight. Tech-support said they cannot add contacts for me, and don’t have a fix yet. Seriously?
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