Download the official Gatwick Express app to check train times and book tickets for direct routes to Gatwick Airport and beyond. Experience hassle-free travel with our transparent pricing and exceptional service.
With the Gatwick Express app you can:
ENJOY ZERO BOOKING FEES: Buy any GB tickets directly through our app and pay no additional booking fees.
DIRECT AIRPORT TRAVEL: Enjoy direct and fast travel to and from Gatwick Airport, ensuring a stress-free start to your journey.
LIVE SERVICE UPDATES: Receive real-time updates on your regular services. Stay informed with personalised alerts from network experts.
MAKE A CLAIM: Set-up your Auto Delay Repay feature and easily claim compensation for delayed journeys.
ON-THE-GO ASSISTANCE: Request Passenger Assistance anytime you need it. Travel with confidence knowing support is just a tap away.
Don’t bother to download this piece of “software”. It keeps crashing. App Store should have just delete it and probably even ban this developer from their platform for not being reliable… Reliability should be one of the main Apple selling points☝🏼
App crashes
App crashes upon payment. Version 2.0.11.
Do not use this app
I never got my tickets but GE fullfilled the transaction and took my money. Quite a job to get my money back
Do not use!!
Do not use this app. It never send ticket details in time for your trip. I have tried it twice now and ticket details are not received until long after I’ve had to go through the ticket machines so I’ve ended up having to purchase new tickets. SCAM
Buying tickets doesn't work
It says please upgrade your up and starts the spinning wheel of death. There is no update of the app available.
App without purpose
WHAT is the point of this app? It’s a real question. What does this app add in comparison to booking through the website? It doesn't save me time. It’s not a pleasant experience.
First of all, the app does not remember my card details. So every time I purchase a ticket I have to put my card details, address, name, phone number etc. Isn’t the whole point of an app to remember this kind of stuff to speed up the process?
And then secondly, you can’t view your ticket in the app?! (Or maybe you can’t but I can’t figure out how). You can simply buy the ticket in the app but then you need to navigate yourself to your email, download an open a PDF file, to see your ticket. If you come from outside EU this can be an expensive experience. And so unnecessary.
Seriously Gatwick train people. This app doesn’t add anything to this world. Doesn’t save you time. Doesn’t make things simpler.