Genasys Protect

Status of saved location on home tab did not update when status changed hours earlier; only saw new status by tapping "more details." Had to force quit and relaunch app before correct status displayed on home tab.

The “Get Started” button doesn’t function on an iPhone mini, doesn’t fit on the screen and scrolling won’t help. I am unable to “Get Started”. Phone has the latest iOS version installed. Junk

Not up to date, spoke to them and they said it was my app. But it’s updated. Literally said an evacuation zone they do cover is “normal” even though it is not. Skip this and use a better app like watch duty.

Yesterday (09/09/24) a massive fire started on the other side of the peaks in Trabuco Canyon (Airport Fire) and by 9:30pm it breached the ridge line and our community received an evac warning per the Watch Duty app. I downloaded this app per recommendation from FB for more local info about the evacs but the Airport Fire is NOWHERE on this app. At all. Not showing on the map nor is it listed on the list of fires. It has the evac area for my community outlined and all it states is “Due to Airport Fire” but zero info about the fire itself. If someone gets an evac alert from this app but said app fails to provide any relevant info (size, origin, direction, etc), then what’s the point of the app? I don’t think anybody monitors this app nor is it set up to propagate real time emergencies. That renders this app completely useless.

Won’t keep saved addresses. Doesn’t have any indication that you’re immediately next to an evacuation zone. Indicates “no fires in your area” even though there’s a fire less than 10 miles away. If there’s a different app for this I would suggest that one. It can’t be much worse.

I downloaded this to my iPhone SE but the display is too big for my screen. The START and CONTINUE buttons won’t stay on screen to tap!

Can’t even start the setup process. Doesn’t let you access the start button.

I downloaded this at my sheriffs office direction and I can’t even start it! Who is monitoring this app?!? I can see from other ratings that it’s been this way for 3 months already and no one has addressed this issue!

Can’t even get to the Start bar.

Nice to have if you live in an area that uses the Zonehaven system, like I do. Not all counties in California do, and I’m not sure any entities outside California use it.