Great UX
Great user experience, user friendly and super easy to navigate. Makes gifting a delightful experience rather than a chore, highly recommend this app!
4.75 out of 5
362 ratings in United States
Great user experience, user friendly and super easy to navigate. Makes gifting a delightful experience rather than a chore, highly recommend this app!
This app is awesome, the best gifting service I have used. They make it so easy to send someone a gift, literally within minutes I was done. Highly recommend!!!!
the easiest way to send someone a gift!
Amazing app. ❤️ I recommend it 100%
I ordered twice with this company.The first time I placed an order it was great the person who received the love the flowers. It was her birthday. They were running late and the order has to go to a different address because she was not gonna be there after the time that we set. OK fine. Now the second order I pleased was for my coworker last day at work. In the order of it said it was delivered but she never received them. I wrote an email to customer service and they told me that they can reset it again they had a problem. I told him fine but why did they say it was delivered and it wasn’t. It’s on me they apologize for the inconvenience I will place another order the next day. And nothing…. I emailed the person who is helping me again to let them know what was going on. Yet again the flower shop had an issue.They told me that they gonna try again the next day. And for my inconvenience he’s going to give me a credit so I could send something to someone else. Told him thank you. Till this DayThe flowers never received. I have emailed customer service to give me back my money. No on reply and still haven’t received my money back and that credit that I was told I was given never was given a credit. never going to buy from this place again. thank you for your service
My new go-to for sending gifts. So easy, no need to remember anyones address, and so fast!
I’ve been in touch with their support person Brian Ross who has attempted to escalate the same refund (from an undelivered item). This has been since March 2nd, but I’ve had no response on numerous emails to the support inbox, nor from their live-chat option. A simple refund should not be this difficult but I’ve been awaiting any response for weeks. Not sure how else to escalate this!
Great app!! Super easy!!
Gabriel Montoya, CFO admits that their app needs updating. So there is no way of tracking your order. My order currently says on the way. Gabriel claimed that the order was delivere. Receiver never called or received paid for Gesture. I requested a refund and to no avail.
I’ve used Gesture a few times now and have been really happy with their service every time. It’s the only service that delivers affordable, but high quality gifts for special occasions. And the one and only time my order was running really late, their customer service was very helpful it making sure it arrived quickly. All my recipients have loved what they’ve received!
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