GetToWork - Office Commute

Its been more than a week to get my address changed and still no response! Just change of address takes this much of time and interaction with the customer care with no results! Absolutely frustrating. No refund as well!

I get a cab every day now!

After entering the office location not able to continue as I’m getting message that saying ‘you need to revalidate the OTP and there is no option for the same. What kind of frustrating UX is this?

Great service! Hassle free and saves you the trouble of your cab drivers canceling on you at the last minute. Give it a go and you will never go back to other options!! 5 stars!

Your customer care doesn’t even pick calls, drivers are even worse! They switch off phones and keep, i waited 1 hour after my pick up time just to give benefit of doubt to you people. Unprofessional attitude where you can’t even pick call by you folks seals the fate for me. Wish you luck

This is possibly the worst travel app. The idea is great but implementation and customer service is pathetic. Every ride u have to call customer care either driver is late or not trained... or the other passengers pick up is de-route. Never on time and definitely not worth it. Work on your app model and business model

The app lacks the basic ability to change the locations. Folks once you set the locations you can’t go back and edit it. That’s the first thing a cab service application should be providing. There’s a lot of navigational issues within the app which has forced me to stop from using the app or even refer it to others. It’s very much at its early stage and needs plenty of improvements. In short, unable to use the app hence I’m forced to opt out of it.

This is the best office commute app because since I subscribed to this app I never reach late to office and pricing is also very reasonable. Love the idea. Kudos to the team ☺️

Great idea, tying to solve daily inconvenience. Operation and route optimisation is also good. But the tech team seems to be pathetic. I have been reporting issues with app crashing and track button not working and every time the response is the team is working. Can’t fix a simple issue in 2 weeks!!

Issue while selecting pickup location. Can’t select it on iPhone.