Global TeleMD

Made a video appointment but let getting an error message saying the video call was not available. I then got an email saying the appointment had been cancelled. When I submitted a complaint to customer service the email bounced back, saying the mailbox was full.

The app collects all kinds of information and on the very last page throws an error “can’t be blank” when all the fields were completed. Went back and forth several times to triple-check, it would not submit the info to schedule the appointment. Very disappointing.

If I could give this zero stars I would Logs you out, says people have tried contacting you when they haven’t, doesn’t give you a heads up to join the waiting room, tells you 10 mins when in reality it’s an hour, then when you do finally get into the app waiting room it literally boots you out, logs you out of the system and says error when you try to log back in Complete waste of time! Don’t bother with it Disgrace in this day and age with technology so advanced and especially considering the premiums people are paying for GeoBlue this is a shambles

I have done everything possible to speak with someone about this useless app, with no results. Despite being registered, and having the correct log in credentials, I always get an error message. It hasn’t stopped me from purchasing GeoBlue travel insurance, as the core product is more important. But it’s unacceptable that the IT department at GeoBlue doesn’t fix this. There’s a reason the app has a 1.6 rating on the App Store!

Can’t even login. It keeps crashing.

Like the reviewer from Sept 4th, the App continues to Freeze after you select your Country. I have sent messages to GeoBlue with no reply!!!!

can’t even log in without an error message

When I try to schedule an appointment it freezes and few minutes later shows an error in red “There has been an error. Please try again later”. When I open settings and tap on “Report A Problem” it shows “Error. Something went wrong.”.

I need to use this app to get a new prescription but I cannot even sign up due to it automatically turning it's wireless settings off. I have tried multiple times to turn it on in the settings but it automatically turns it off when I go back to the app.