Glofox Pro - Staff App

It will not allow to change the time on classes. It used to but now when I tap the time the calendar pulls up

Glofox has to be the worst company to deal with, can never speak with a supervisor, making changes to the system that is non sense rather then fixing the actual problems that benefit the paying client. For 5 months pictures should up horizontal, it was such a long process to upload pictures so we just stopped, they fixed the picture issue now but, I don’t know who’s great idea it was to NOT ask for address or force potential client to sign waiver, now we have to make potential client download our app and it then forces potential client to sign waiver. Glofox is so out of touch with with who’s important, even McDonald’s has better customer support then Glofox. ABC should be ashamed!!

App only has sign up mode for new members, there’s no mode for returning members to check in.

Glofox pro app for iPad only works in portrait mode. Wrote to developers a month ago and after going around in circles several times to convince them their app only works in portrait mode on iPad, still nothing. Annoying and close to useless. Very glitchy.

I work as a franchisee for Jazzercise. We just migrated our whole system to Glofox and it’s been so messy and an awful headache. Classes disappearing randomly, and from the customer end, countless emails when booking a class and no way to opt out. I try to make changes to my membership as a Jazzercise customer and I’m unable to because my phone number is more than 8 digits (who doesn’t use their area code in their phone number in 2024???) I’ve sent emails to Glofox customer feedback with zero response. This whole system is frustrating and disappointing and is not helpful to our business. For as much money as it costs it really feels like this was money thrown away to a heaping, flaming pile. EDITED: after emailing Glofox a THIRD time, I received a reply that they won’t be helping me at all since I’m a lowly franchisee and not a studio owner! Wow! Before you waste your money on this system, you better do your research on this company.

They have been with me every step of the way! It is pricy but you get what you pay for a system that works in your favor! Already live in 1 week! You get what you put into it! Once you learn the system it’s quite easy to monitor and navigate!

Not sure what the point of the app is since the app does not allow you to do 95% of what you can do on the desktop version.

I’ve used a several gym softwares over the years that I’ve owned my gym and this one is by far the easiest to use. I love that I have the functionality on the go to manage things from my app while my computer isn’t accessible. So glad I made the switch to Glofox!!

This app offers very little features. I own a franchise and moved over to Glofox and it blows my mind how little it does. I can not charge a member who is late on payment, I can not edit a membership price or apply discount, I can not see the members barcode or date of last entry…very hard to run my gym on the go with this “pro” app.

Glofox kind of blew my mind. I was pleasantly surprised. Like, awkwardly. It’s that much better than my expectations. To the point where I’d write this.