GoFantastic

The buttons don’t click into anything, can’t click into anything. Happens all the time

You don't get responses just platitudes and no real response..they ask for feedback and then do nothing with it, they don't change or respond or qualify or apologise or..anything...bots are only good for one thing and it ain't customer service

Support function no longer works. I have been charged for works that have not been performed even though emails marketed to me reinforce that I have not completed my booking. Terrible.

Very thoughtful cleaning, very caring

Avoid at all costs if “fantastic” service is what you’re looking for.

Get you to take out membership under false pretences and when work not done refuse to give compensation or refund. Look at the small print. They use contractors who don’t seem to understand the task. Very disappointed with the service. Will not recommend or use again

Uncontactable - always talking to a an automated service, unless you leave them and then suddenly customer service matters. Rude Service providers unreliable. I tried giving fantastic a 3rd chance because in theory this should work well, but it does not. Simply awful.

The cleaning lady didn’t turn up twice and the plumber didn’t fix the problem

This ap is overly complicated and it is almost impossible to get the info required. I wanted to see an invoice. Why not just send it instead of making us jump through hoops that get nowhere?

Booked for an end of tenancy clean and just a poor quality service with no attention to detail and had to spend hours after cleaning it properly myself which made the whole thing a waste of money and time. Customer services didn’t care and no response.