Facebook login does not work
Cannot even login using registered mobile number as it says it has been used for a Facebook user (but it doesnt work)
Yes, GoodWork.ph is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The GoodWork.ph app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
GoodWork.ph is free.
To get estimated revenue of GoodWork.ph app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
Cannot even login using registered mobile number as it says it has been used for a Facebook user (but it doesnt work)
First time using app, seemed to not be matching to service provider, then received a message from someone within app that they would be the massage therapist. Went to check app a few minutes later, and had been cancelled on. Trying to book again, am receiving no match, and, when I went to try to cancel to try a different time, app says I would be less likely to get matches—after cancellation and not matching anything for the time chosen. Also apparently can’t cancel with “other” option because app won’t close keyboard to allow hitting submit button. Terrible design.
There’s no notification that my booking got canceled, I have gone home specifically for this and of course can’t rebook anything on super short notice. Big flaw that should be addressed
Really loved this app up until they removed the laundry service. It was really convenient and the delivery and pick up is really within the time slot you choose. Talked with their CS and it seems the service was permanently removed because it wasn’t aligned or something. Quite disappointing as the laundry service was much more useful than the “refined” or “healurway” ones.
They don’t bother to even cancel or message ahead that they aren’t coming. This happens to me ALL THE TIME. It never used to be this way, i wonder what happened
Their laundry service provider lost several items worth thousands of pesos. They also tend to mix up other people’s clothes with mine. I had to beg Goodwork support to keep checking with the laundry shop. There was no way to compensate for the lost items nor did they have any initiative to investigate on their own. Though my rider was excellent, Goodwork’s support team and laundry providers are quite irresponsible. I wouldn’t entrust my laundry with them.
I use the app mainly for laundry services. It’s such a shame cause they have good/reasonable prices but their pick-up and delivery schedules are so unreliable. They confirm schedules and assign riders, only for no one to show up without notice or explanation. Multiple instances of late pick-ups and deliveries too.
terrible customer service. doesn’t honor the confirmed time, disrespectful to the time of the customer waiting. doesn’t update the customer if the service provider cannot carry out the service.
I booked a cleaning service but the Service provider wanted to conduct her services on a different schedule to which I am unavailable due to work. When I was typing the keyboard covers the textfield and the button so I couldnt see if I had typos and most importantly could not tap the submit button. So I was forced to cancel without reason like an a-hole.
I find it hard to believe it’s a coincidence cause it happened to multiple times. It’s so frustrating. I tried to chat through their Facebook page but it’s unresponsive. Deleted.
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