GozoCabs

Never trust gozocab. They cancelled my booking last minute after taking advance while booking.

Rates are alright but customer service is the worst. Firstly they call u at odd times like 1-2 or even 3 am if by chance u check quotes in their app. Then the pester you to book, and once booked and you have some query, they dont bother to answer those and take full days to respond or dont respond at all.

Best way to fraud somebody. Nobody will realize it keep it up 👍👍

It was very bad experience, I had booked a trip with this app, later due to suddenly change in plan I cancelled it, initially I had made a advance payment, which was not refunded to my account and it’s credited to wallet, from there there is no option to Transfer the amount to my account, also I had mailed didn’t receive any response, it’s not recommended, it’s not trustworthy.

I travelled with gozo cab from chandigarh to Himachal. The driver was polite but started asking cash for toll tax and airport entry fees. I called the customer care and confirmed that i don't have to pay any charge for toll tax as it is included in my total charge already. But the i reached the destination the driver insisted to charge the money for toll tax and state taxes. He asked me to pay all the taxes on the way as he said i don't have any cash and i ll adjust it with your payment. I was charged 500rs extra and i called the customer care later many times and wrote emails also. Its been 20 days no action has been taken.

I have been using cab service from GozoCabs since last 5 months for my outstation travels..They have excellent services, assured cab allotment and on time pick up with professional drivers..And the cherry on top of the cake is their pricing which is much cheaper than other providers like Ola and Uber..

I have mixed experience with Gozo so far. The team is very proactive and helps in booking and planning. Kudos to their sales department. The support part can improve a lot tho7ugh. I had complained about overcharging in 1 of my trips, they listened but no update or action taken in more then 10 days.

They do not stand to their word on giving their services they accepted my payment and at the last moment cancelled my booking later onn I had to arrange a booking on my own this is just wrong if they can’t give their services they should inform beforehand itself

These guys are thugs please try to stay away from them. Their customer support executives are also very cheap in behaviour. They charge cancellation charges like 2000 rs in advance like 10 days prior to date of travel.

I have booked taxi for 4 days from Delhi to Dehradun to Mussoorie to haridwar to Delhi. I was given a very old swift desire 3.6lakh km run. It broke down on 3rd day. Customer care called but could not help. The owner of cab was very arrogant and did not respond to my number. Book here only to ruin your holidays. Worst service provider and very old dead cabs. They have non working cassette players in cab. I will share the cab video and garage service person comment on twitter or YouTube. Again worst service and broken dead cabs.