Great Basin FCU

App keeps crashing every time I try to log in. Tried deleting and redownloading the and it still happens.

It’s all about the customer service! Everyone is kind, helpful, and treats us like human beings. My whole family banks with GB because they care - you can’t find that at the big banks. We’re lifers!

Very easy to operate.vert

I’ve been trying to set up online banking for the last week. When trying to set up the ability to transfer between the credit union and an outside checking account, I need a verification code to initiate the transfer. Okay sure, whatever. They don’t send it as a text. Instead they call, I answer, and receive a voicemail stating that they’re unable to leave me a code. Then the call ends. Unimaginably frustrating. They’re great in person but the app is borderline useless.

Great bank

That’s pretty disgusting and the app won’t let you use it at all without doing that. Highly recommend not using it since it’s now essentially spyware.

Love how user friendly this app is!

Great customer service and I was able to talk with a real person and fix an issue in minutes.

The app is always down and I can’t access my money, and at the most inopportune times too, like on weekends or after the credit union is closed; not to mention the credit union itself constantly and consistently having issues. I am not satisfied at all with this place. I’ve been very patient... 6+ years’ worth of time. I think I’m ready to change!

This app is very useful and easy to use. 10/10 stars!