Green Caffeen

I have placed one order with Green Cafeen for a coffee. I elected to receive my order in a recyclable cup. The company has since charged me a $12 fee for not returning a mug. I have tried to reach out to the company to explain the error, however I have been met with automated responses. They have since debited my account. I will be disputing the charge with my bank. Avoid this app at all costs.

First of all… Great concept. I’m all about what they “appear” to be about, but don’t be fooled, this is a straight up scam. The cups are free as long as you return them, but they need your Apple Pay to imitate the app and getting the cup. Don’t do it. Don’t give them your Apple Pay or bank details. They straight up charge you for a cup even if you have returned it. So what do you do when that happens? You contact the company right? Customer support? Yeah right. Countless emails have been sent explaining how the “cup” was returned.. no response ever. When I say multiple I’m talking 5 emails. So then I was like hmmm this is suspicious, I’ll delete my account. What do you know, you can’t delete it until someone from the “company” gets back to you. No one ever gets back to you. Ever! Honestly this company is a straight up scam and I seriously advise everyone to steer clear. Buy your own cup from anywhere and please don’t give these scammers access to your Apple Pay or credit card. Learn from my mistake please.

Warning will charge you $12 every time even if you return the cup! Not worth using - will confirm cup drop off at the cafe then charge you $12.99 for every cup you’ve used regardless of returning. The app will confirm drop off but they still claim you’ve lost it and keep charging you.

This is the BEST idea. I never want to use a takeaway coffee cup ! and with this app it makes borrowing a green reusable cup and returning it to any participating cafe so easy. Download the app you won’t regret it ♻️

Tried this at AIS cafe in Canberra, but app doesn’t accept either image or manual code. Great idea if they can get the app to work.

The perfect time to use these cups - but sadly, I struggled to find cafes using green Caffeen over Covid - including until the past month or so A few reasons: I do prefer to “coffee in” rather than “to go” if I have option ( better for Planet too) * If someone else is buying they’re always reluctant to take / use an own cup * not many cafes used GC over Covid ( blaming Covid) when it should have been ok to leave cup to go in dishwasher - like other equipment.. * my local cafe struggled dreadfully during Covid and had to close often due weather and staff issues. And I was the only customer that had the GC They misplaced the QR code ( when they rearranged business to streamline/ manage business downturn so I couldn’t scan. Also I just had coffee at home to save the embarrassment/ frustration and wasn’t going out often anyway… * sadly very little advertising about GC so few people know about it around Central Coast ** please continue to promote this worthy concept ** PLEASE don’t charge me for my cup / I assured my husband I would not get charged the fee But I’ve not been able to maintain the scanning/ usage Thx … and Good Luck

I’ve been using Green Caffeen since it rolled out in Canberra a few years ago. It’s a great concept and the app is super easy to use. Get on board now and help change the way you think about single use. #choosetoreuse

There is no way I can delete my account and my credit card details - please fix

Such a great idea and is so easy to use. I would highly recommend this app as it’s helping save the planet, one step at a time

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