Easy conversations on the go
Awesome addition to the Groove help desk app. Let’s me have conversations on the go and notifies me of new messages. Has all the features I wanted to work from my phone.
Description
Deliver personal customer support wherever you go with Groove's mobile help desk app, built specifically for iOS as the perfect companion to our web app.
Groove is the simple help desk alternative for growing, customer-centric companies. All the features you love from the web app—seamless omni-channel support, simple inbox management, and team collaboration tools—are now available on your phone.
Use the mobile app to:
- Stay updated in real time with a view of all messages from all of your inboxes.
- Reply, forward, or add notes to conversations, including mentioning other agents.
- Respond with confidence knowing collision detection will detect other agents' activity.
- Take action on conversations (star, tag, reassign, change state, follow).
- Get more context with full customer profiles in the app, including recent conversations.
- Switch devices and continue where you left off with automatic syncing.
As the simplest omni-channel help desk on the market, Groove is the #1 choice for over 10,000 customer-centric businesses. No clutter. No complexity. Just beautiful, intuitive support solutions to help you connect with customers and grow your business.
Hide
Show More...
Groove is the simple help desk alternative for growing, customer-centric companies. All the features you love from the web app—seamless omni-channel support, simple inbox management, and team collaboration tools—are now available on your phone.
Use the mobile app to:
- Stay updated in real time with a view of all messages from all of your inboxes.
- Reply, forward, or add notes to conversations, including mentioning other agents.
- Respond with confidence knowing collision detection will detect other agents' activity.
- Take action on conversations (star, tag, reassign, change state, follow).
- Get more context with full customer profiles in the app, including recent conversations.
- Switch devices and continue where you left off with automatic syncing.
As the simplest omni-channel help desk on the market, Groove is the #1 choice for over 10,000 customer-centric businesses. No clutter. No complexity. Just beautiful, intuitive support solutions to help you connect with customers and grow your business.
Screenshots
Groove Help Desk FAQ
-
Is Groove Help Desk free?
Yes, Groove Help Desk is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is Groove Help Desk legit?
Not enough reviews to make a reliable assessment. The app needs more user feedback.
Thanks for the vote -
How much does Groove Help Desk cost?
Groove Help Desk is free.
-
What is Groove Help Desk revenue?
To get estimated revenue of Groove Help Desk app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Ireland yet.
Ratings History
Groove Help Desk Reviews
Been waiting for this!
So excited for this to finally come out! I’ve been waiting for this forever. It’s great to finally be able to quickly deal with support tickets on the go.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet
Groove Help Desk Competitors
| Name | Downloads (30d) | Monthly Revenue | Reviews | Ratings | Recent release | |
|---|---|---|---|---|---|---|
N/A
N/A
|
Unlock
|
Unlock
|
0
|
|
3 days ago | |
Hiver for Gmail
|
Unlock
|
Unlock
|
0
|
|
1 week ago | |
Help Scout
Support customers on the go
|
Unlock
|
Unlock
|
0
|
|
1 week ago | |
Ontraport Mobile
Your account - on the go!
|
Unlock
|
Unlock
|
0
|
|
9 months ago | |
Yalla.Team
Team Collaboration Tool
|
Unlock
|
Unlock
|
0
|
|
3 years ago | |
Richpanel
|
Unlock
|
Unlock
|
0
|
|
3 months ago | |
ChartMogul
Subscription Analytics
|
Unlock
|
Unlock
|
0
|
|
1 month ago | |
Groove+
|
Unlock
|
Unlock
|
0
|
|
5 months ago | |
Teamwork Desk
Manage your helpdesk on the go
|
Unlock
|
Unlock
|
2
|
|
2 years ago | |
Build then Bless
A Culture Operating System
|
Unlock
|
Unlock
|
0
|
|
6 months ago |
Groove Help Desk Installs
Last 30 days
Groove Help Desk Revenue
Last 30 daysGroove Help Desk Revenue and Downloads
Gain valuable insights into Groove Help Desk performance with our analytics.
Sign up now to access downloads, revenue, and more.
Sign up now to access downloads, revenue, and more.
App Info
- Category
- Business
- Publisher
- Groove Networks
- Languages
- English
- Recent release
- 1.5.2 (7 months ago )
- Released on
- May 19, 2021 (3 years ago )
- Also available in
- United States, United Kingdom, Netherlands, Spain, South Africa, Japan, New Zealand, Poland, Germany, Russia, Sweden, Canada, Türkiye, Belgium, Ukraine, Ireland, Singapore, Kuwait, Kazakhstan, Lebanon, Latvia, Mexico, Malaysia, Nigeria, Vietnam, Norway, Taiwan, Peru, Philippines, Pakistan, Portugal, Romania, Thailand, Slovenia, Saudi Arabia, Dominican Republic, Armenia, Argentina, Austria, Australia, Azerbaijan, Bulgaria, Brazil, Belarus, Chile, China, Colombia, Czechia, Denmark, Italy, Algeria, Ecuador, Estonia, Egypt, Finland, France, Greece, Hong Kong SAR China, Croatia, Hungary, Indonesia, United Arab Emirates, India
- Last Updated
- 1 month ago
This page includes copyrighted content from third parties, shared solely for commentary and research in accordance with fair use under applicable copyright laws. All trademarks, including product, service, and company names or logos, remain the property of their respective owners. Their use here falls under nominative fair use as outlined by trademark laws and does not suggest any affiliation with or endorsement by the trademark holders.