Guesty For Hosts

Me and my coworkers can’t click on messages in this latest version. Please fix ASAP!

First of all : when you place your email and password, they don’t recognize the password. Then they keep mentioning that they will email you a reset link and they don’t !!!! Secondly : Then after this your Airbnb is locked ! You can not find a phone number or a human . I can’t get my Airbnb to work because now it’s controlled by this crazy app that I don’t have access to 😫! This is a definition of nightmare !

I usually use the web interface but the Moble app is great too. I've used Guesty for hosts for well over two years and I couldn't imagine working without it. My business runs on autopilot now that I've set up all the guest messaging. Their direct booking platform works wonders. Also little things like their automated guest forms come in handy when I need to manually run a security deposit from booking dot com. Anytime I had a problem their support team always comes through and finds a way to fix it. Highly recommended.

I like Guesty, as I’ve been using it for almost a year. It has the features I need, and the pricing is reasonable. I like the calendar sync, the automated messaging platform, and the customer service has been good. I use the web platform more than the app. The app isn’t bad, it can just be a bit sluggish sometimes and with what I’m doing, I prefer to use desktop interface on the web. Maybe just a personal preference, but Guesty as a platform is solid.

I got this App to manage my STR over several platforms. Unfortunately had to switch to manually blocking the dates everytime I got a booking (rendering this app useless) as I was getting constantly double booked.

Love the functions of Guesty and how it supports our growth in the STR space. The financials enable us to really see what is going on!

Guesty for Hosts allows us to have all the platform messaging in one location, control the calendar for multiple properties and edit any message templates to send at certain times. Easy to use. Enjoy the fantastic app. Thanks.

This app is awful. It’s basically just a skinned version of their website, which is also awful. Buggy buggy buggy. Often doesn’t allow you to navigate a page, forcing an app restart and return to your task. When typing out new messages to add as templates, app will stop scrolling with the text, if you try to back up and come forward to resolve, it deletes your message. Premium pricing for god awful functionality. Don’t even get me started on their lack of support. I’ve raised several tickets about the Google analytics not embedding properly through their direct booking website builder, they seemingly don’t understand that Google has retired the old UA style trackers and have moved to the new GA4… their site builder does not accept the new tags and even when forced in various ways, they simply don’t track because they are placed in the incorrect location within the HTML. Steer clear, moving to a new PMS is expensive.

It works well and saves time to receive and respond to messages from multiple platforms, set up automated messages, etc

It is great that guesty link with the Schlage lock- this has really made things super easy and is a very helpful feature! The automated messages and communication with my cleaners across platforms has really allowed me to build my str business!