Staff
Professional and in time
Yes, Hawk Express Cabs is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The Hawk Express Cabs app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Hawk Express Cabs is free.
To get estimated revenue of Hawk Express Cabs app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
5 out of 5
1 ratings in China
Professional and in time
Lovely driver really friendly
Very quick and easy service.?thank you
I booked a taxi several days ahead of my travel date via the app. The app stated it was confirmed and I was to pay for the journey with cash. Come the day of travel the taxi never arrived. So I called the office and they stated I now needed to pay via a link before they would dispatch a taxi. Now I have no problem if this is their policy. I would happily pay ahead to time. But this was not the case. They used stated cash when travelling was their policy and they had changed. Because of this change my taxi was half an hour late. The operator I spoke to was all to aware of this issue but was not happy to take my complaint and raise it further. So the customer service is awful with slopy shoulder employees that want to bat you off rather then pass on a complaint. Would only use this firm if no one else was available …. And even then I’d consider walking
Great cab driver, friendly and arrived in good time. We would recommend using our cab driver again!
Brilliant service as always 😊
We use Hawk often and always find the drivers to be punctual and often early but today our driver was 14 minutes late, offered no explanation or apology and as a result we have missed our train. On this occasion, the service is only a one star - very disappointing!!
Taxi driver was absolutely fantastic x
Excellent driver, very courteous to other road users and pedestrians.
I've waited over 30 minutes for a cab for the cab driver to be driving the wrong way throughout the journey to me and then cancelling my booking.