Good on desktop, terrible app
We use Helpwise for our business and it's great. But the iPhone app is almost useless. Pages fail to load, error messages abound, and functionality is missing.
Yes, Helpwise is completely free and it doesn't have any in-app purchases or subscriptions.
Not enough reviews to make a reliable assessment. The app needs more user feedback.
Helpwise is free.
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We use Helpwise for our business and it's great. But the iPhone app is almost useless. Pages fail to load, error messages abound, and functionality is missing.
App had a ton of great potential. The overall UI and UX is very poor.
Unfortunately this app does not work. I only get either a never ending "loading..." or an error message that runs off the screen on left and right. So frustrating, because we love helpwise on a computer!
For those looking for an alternative to Helpscout that need a strong mobile app to provide support - this is not it. This app has a lot of little errors that make it unusable. Overall, I believe Helpwise has a lot of potential, but everything feels unfinished. I'll be happy to update/change this review if things improve in the future.
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