Hi Yan

I got the vape last night and it will not pair at all!! It will connect to my Bluetooth but won’t pair in the app!

It won’t connect on the app

When you get a new one it won’t let you connect your old one

crashing when i try to connect my phone

I’ve been trying to pair this stupid thing to the app for almost 3 hours and it keeps crashing, won’t register it’s connected (AND IT IS). Can someone help me?

Connection an contact don’t connect it’s a great back up device for this who like vapes

So I like the device. The issue is pairing. So I can get it to pair fine so I can listen to music and make calls but the issue is picking the device up on the app. If I forget the device and then scan it it opens the Bluetooth on my iPhone to ask to pair but it closes the app. The weird thing to is there are two Halos being picked up. One auto connects with the pairing thing and then the other if I choose connect. It shows it’s connected on the Vape again. Giving me two devices I’m connected to but it’s only one device. Even after this tho, it won’t show up on the app as a device. I’m running latest IOS IPhone 12 Pro Max update available.

Having issues with connecting my device inside the app I followed all the troubleshooting steps and I can connect it to my bluetooth on my phone but will not connect inside the app

It used to work just fine but now the app crashes as soon ad i connect

Why you need to make phone calls from your vape I don’t know. But with the app it does everything it advertises. Being able to bind your vape from your phone and vis versa is really nice. Only downside is the user interface can be a bit hard to navigate but overall it’s very good.