Scam
Every time I try cancelling my subscription it doesn’t allow me… I’ve been getting charged $10/month for God knows how long now
4.16 out of 5
6,730 ratings in United States
Every time I try cancelling my subscription it doesn’t allow me… I’ve been getting charged $10/month for God knows how long now
I got the app and set up an account and did the subscription that from my understanding I would be charged $4/month for a total of $48 if I had it for a year which I thought was a good deal but the app was not at all what I expected and in less than an hour of setting up the account I cancelled the subscription and closed the account as it’s not something I would be using any further.. the next day I was charged an entire years worth ($48) for the subscription even though my account subscription was canceled and account disconnected… I would understand being charged the $4 for the month if I had access to it for the month after cancelling but that was not the case and they charged me for the entire year and once the subscription was cancelled I lost immediate access to everything included in the subscription instead of being able to use for the rest of the month and only be charged $4….
After I canceled service, after 2 months came by they randomly charge my account again even after I deleted my account
I am still being billed after months of the subscription being cancelled
Nice job presenting that people need to pay to keep track of their payments. I lost so much money because yall decided to keep charging me when i deactivated my account. I dont even know how to delete it because there is no option for that. I decided to get the app again to recheck that i have deactivated and NOW THERE IS NO OPTION TO DO ANYTHING. Biggest scam out there. Dont get this app.
It honestly did nothing, and I submitted a cancelation form and was still charged THE NEXT DAY. Don’t waste your money. I filled out the form for a refund they sent me three times and got an email the next day acting as if I never even filled it out.
This app had really changed my perspective on saving money. I would really recommend getting it if your living with roommates and trying to working on saving money and being independent. A 10/10 app for sure!!!
Canceled this subscription and I was still charged for for months after. Customer service is awful and I can not get a hold of them.
Wanted to see if this app is better than Rocket Money (which it’s not) and all of a sudden I see a $10 charge from Hiatus saying that I purchased the premium thing. Wouldn’t recommend this app they just want money. Download Rocket Money so much better and easier.
Beatriz was a great help when I was in need of assistance with canceling a subscription I wasn't aware of, even issuing a partial refund. So I'll be taking up the rest of it with my bank. Thank you again!!
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