H&M - we love fashion

I had the worst experience ever with online shopping & H&M. I couldn’t edit my address before or after purchasing even though I tried many times it still came out as invalid. Worst customer service ever working only with imaginary emails to couriers and terrible attitude not helping to receive the purchase but to cancel it. Worst mistake was to pay before receiving. They even had my number wrong and I could receive my purchase saying that without my phone number I can’t identify as the person who paid through the card on my name. Don’t do my mistake. Purchase from nice well known apps that have good service. H&M you have to do better.

I really like the hm app but with the last update the app is very unstable and is crashing all the time. It’s really annoying!

Има някакъв бъг в приложението. Изпробвах 2-3 различни адреса и постоянно изписва “За съжаление не можем да изпратим поръчката H&M до въведения адрес. Моля, проверете данни си за доставка”.

Избирайки филтри от определен раздел (пример - дрехи момче 2-8г), резултатът на филтрирането показва и дрехи за момиче.

I have stumbled on a bug that applies when you order amount of baby products and then it suddenly it does not visualise them in the basket. When you go to pay however it accounts them - the problem is that when you get a product and you don’t see it in the cart, you press add to cart again and thus you dublicate products - at the end you get a purchase of dublicated items . It is a critical and very disappointing bug

Very SLOW delivery, they can’t send a package 3 days!

Любими продукти!

The easiest way to order!

Много съм доволна, качеството на дрехите е добро , обслужването също!

доволна съм