Hospitable.com

This app AND platform does not work. So frustrating, can’t get help or support, platform DOES NOT WORK!!!!

It won’t let me access my account and keeps forcing me to sign up with Turno which I don’t want to.

I’ve been using this service for years, and the app would be useful, but they’ve set it up to log out the user constantly. Which means anytime I need to reach out to a guest, I have to go through their slow 2FA. Might as well use the app the guest booked through and avoid the hassle of using this. Plus trying to reach out directly to Hospitable to offer suggestions is difficult. They send you off to another site where you have to set up a new account and then those suggestions sit for years. Even the most highly upvoted suggestions have been sitting for over a year. So I’m trying my luck here. Please disable the logout function. Netflix and Airbnb can send app updates without requiring a new login, why can’t you? And you do it every time I open the app. It’s impossible to use.

I don’t know why there are bad reviews for this. For the price we pay and all of the functionality it provides, also the new features that are continually being added and the quick and cordial customer support it definitely deserves 5 stars. I know several other property managers that have used other “higher end” systems that cost 3X what Hospitable charges, and they end up switching to Hospitable because of its functionality alone, not to mention they save a lot of money. If you’re looking for a platform to help with messaging, integrations, automation, tracking, analytics, task management, etc for a great price, go with hospitable.

It’s logging me out every single time. And then sending a code to my email saying “We don't recognise this device”, even though I click “Log in and trust this device”. It’s very annoying and time consuming

Not sure why they can’t improve this app. Keeps stating pw is wrong, using the same pw on the site and it works. Very unreliable when you just want a quick glance of your calendar.

Terrible experience. I went to sign up after the trial period and enter in my card information and the text box didn't work. I tried multiple different way to add it. This is unacceptable for a business. This is a basic function.

Great app for managing rentals and schedules.

As with every app that goes through its paces this one has too. The DEV team at Hospitable is definitely one that works hard to integrate every single request and tweak every single bug fix that is needed for the end-user. Been on this platform and have seen the great updates. Hospitable makes every customer feel important and heard unlike numerous others in the same space. Love all the amenities and wouldn’t use another app for our STR company. The Cabin Fairy loves Hospitable!

I’m going to cancel soon. Constant Glitches, constant account sign outs, deletion of app to get unfroze in booking engines, no customer for days. I have 20+ properties but refuse to plug most because it’s a headache :(