Hot Spring® Spas

Zero stars for the constant logging outs! Also the network adapter is a joke, keeps getting disconnected, what a joke manufacturer, they couldn’t come ip with their own solution, had yo rely on 3rd party adapters… Suggestion for improvement: scheduling for water heat up. We want to be able to only heat up the water during the days, when the energy is free!

App is not working, have re-installed. Was functioning find. No ability to adjust anything or view notification’s.

Although I am getting a software “ reduced flow” error ; which I believe is faulty,because I just changed the filter; I love the spa; I had a hot spring sovereign for 25 years and just bought a hot spring Relay model. I trust Hot Springs and think it’s the best on the market. The jets in the new Relay model are much improved over my old Sovereign model.

Hot Springs/Watkins: not really using as not very helpful. Would love to see PH, chlorine from water IQ info on app.. for what we pay for this it should be an option. Clean cycle via app would also be nice . Next update .. please ????

My Apple Watch cost about the same as the kit that uses this app. The watch can play music, set and and sound alarms and timers, call my wife, give health warnings based on pretty accurate biometrics, display photos of loved ones (or mortal enemies if I need motivation), open and close my garage door, act as a calculator, and the list goes on. This app controls water temperature, can test for salt, but not any of the water chemistry that the IQ system monitors on its on board display. It can turn on the lights but can’t control the colors. Other limitations are listed in other reviews. I think my point is made. This app only gives its companion unit a value in the neighborhood of $100-$150. Because it is in the category of “Hot Tub” they sell the unit at an 8x mark up. Shameful.

Can’t program temp up and down on a daily profile. Can’t see water iq system other than salt. Can’t choose color of lights or intensity. Can’t see life of salt system or iq system remaining. Laggy. These should be easy fixes. Cmon. Do better.

Can’t see the Water IQ info PH Chlorine salt level like it shows on spa display. Would be nice when away to keep up with water condition.

You cannot change the light color in the app. Can you please add this to the app? Also would be nice to open up the interfaces so we can easily control with home automation like home assistant or apple homekit. I just got the salt freshwaterIQ system on my 2024 Limelight Pulse. However, I cannot view the information it provides, on the app. Can you also add that spa accessory? Thanks for listening!

App is free, but you can’t use it unless you’ve installed a kit, only purchased and installed through a dealer that will cost, installed, over $800. I was exited to hear that this kit was available, as I just installed a solar system and need to reduce my energy usage between 4-9pm. The “summer timer” is an 8 hour block, take it or leave it (was not intended to use for energy savings purpose, but rather safety to ensure spa doesn’t get too hot when sun is beating down on it.) This app really misses the mark. • No HomeKit compatibility (or any smart home system connectivity whatsoever.) • No ability to time any kind of event (don’t heat between 4-9pm) • no way to start a clean cycle • no way to program the lighting moods, or change lighting color. • no dashboard to monitor things like when it’s time to replace the water, or clean filters. • no calculator, pre-populated with your model’s gallon capacity, to help you properly dose chemicals based on usage activity Hot Springs really needs to reconsider the software developer they chose to partner with to get this done. Why spend $800 if I can’t even automate such a basic thing - like turn off for 5 hours every day at this time?

The app provides the basics such as: Set water temperature Turn on/off jets Turn on/off lights Here's where it falls short: Does not provide notification if the water temperature is dropping (For those of us in cold weather climate this is a major missing element) Though you can turn on the lights, you cannot set the color Notifications can be emailed or seen in the app. No option for texting. The app should present a dashboard of potential issues such low temperature, filters need cleaning, slat system offline….