Our app is even more rewarding for Hotels.com™ Rewards members! You can get to your next reward* night faster with app-exclusive offers, and make sure to opt in to notifications so you don’t miss out.
When you’re ready to travel, take our app with you. After all, it’s your perfect travel companion.
INSTANT SAVINGS ON THE APP
• Get instant access to Member Prices*! Save an average of 15% on thousands of hotels worldwide! That’s real savings, right now.
• Save on last-minute bookings with our app.
• Enjoy flexible booking options on most hotels.*
OUR APP IS EVEN MORE REWARDING
• Collect 10 stamps, get 1 reward night. Stamps can add up fast when you have the choice of staying at almost 1,000,000 eligible properties worldwide—so you can get rewarded while you sleep.
• Love reward nights? You can get them faster on our app with app-exclusive offers.
• You won’t pay a fee to redeem your reward nights on our app—and there are no blackout dates.
• Silver and Gold members can enjoy extra travel benefits at VIP Access properties.
DON’T LET THE NAME FOOL YOU—WE’RE MORE THAN JUST HOTELS
• Easily find vacation homes, apartments, resorts and more on our app—we have every kind of property for almost every kind of trip. So, whether it’s a short business trip or a long vacation, choose from almost 1,000,000 properties worldwide.
• Filter by theme for different types of trips.
• See the property’s location with the map view. • Read verified guest reviews.
• Save your favourites.
FAST, EASY AND SECURE BOOKING ON OUR APP
• Pay now or later on most hotels—you choose whether you want to pay online or at the property.
• Save your payment details securely to book future stays even faster.
• Use Apple Pay® to book your stay.
OUR APP IS YOUR PERFECT TRAVEL COMPANION
• Save your confirmation and access your booking details anytime—even offline.
• Easily manage your booking on the go. You can change or cancel if something comes up.
• Help is only a few taps away. Contact us or the property directly from the app.
• Opt in for push notifications and we’ll send you updates about your stay.
• Use Siri shortcuts to quickly access your booking details.
*Hotels.com Rewards is open only to individuals who are eighteen (18) and older. When you book and stay 1 night at eligible properties, you’ll get 1 stamp. Collect 10 stamps and you’ll get 1 reward night to redeem at a Hotels.com Rewards eligible pre-pay property (as identified on the site). The maximum value of the reward night is the average daily rate of your ten (10) stamps collected, excluding taxes and applicable fees. The value of your reward night doesn’t count toward any applicable taxes or fees. Excludes package bookings (where available) and bookings made using a coupon. Your reward nights and/or your collected stamps will expire if you have not collected a stamp and/or redeemed a reward night using your Hotels.com™ Rewards account in the previous 12 months. Subject to full terms and conditions https://ca.hotels.com/customer_care/terms_conditions.html. Member Prices are available to Hotels.com app users, Hotels.com Rewards members and individuals who unlock Member Prices by subscribing to Hotels.com by email. Available on selected hotels and selected dates only. Subject to full terms and conditions https://ca.hotels.com/customer_care/terms_conditions.html. Free cancellation on most hotels. Some hotels require you to cancel at least 24–48 hours before check-in. See property pages on our app for details.
The Hotels.com app uses information for analytics, personalization and advertising. By downloading our app, you agree to our privacy and cookies policies https://ca.hotels.com/customer_care/terms_conditions.html.
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User Rating
4.71 out of 5
153,295 ratings
in Canada
5 star
122,683
4 star
23,038
3 star
4,135
2 star
905
1 star
2,534
Ratings History
Reviews
Service inadéquat
J’ai eu, il y a peu de temps, un différend avec Hotel.com. Malgré plusieurs discussions avec des représentants (j’ai gardé entre autres les copies de clavardage), on n’a jamais réglé mon problème (même si on m’assurait que ce serait fait) ni assuré de suivi, et ce, même après plusieurs relances de ma part.
App sucks now, crashes all the time
Not sure when this app became so
Buggy but it’s borderline ununsable
Bad customer service
I canceled with in 24 hours and no refund I rufuse to use the again fu
Amazing approach
I Hate it useless junk
No body needs it you nerds (You are known as the Great fat failure Big Asses
Nothing works
Unable to change attached email address. App is always crashing. Junk
Worst ever
Awards not being added
Impossible to connect either thru phone or virtual rep
Bad bad bad
Not able to book a room
Not able to book a room, no help from agents.
Pure Cr*p App
Maybe it’s something in my privacy settings that this crappy app needs to barely function. If so, there’s zero notifications. Only ridiculous ‘Sorry about that’ pages at every turn. It produces ZERO results for Cabo. Uh ok.
Broken App
Have been using the app for years, but just logged in again after not using for a few months and nothing works. Search does not bring up destination address results, hotel suggestions bring up errors when clicking on properties. Can’t do anything with this (my phone is fine it’s brand new).