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Hydro One Mobile

Published by: Hydro One
Downloads
Revenue

Description

We work hard to ensure that Hydro One customers have access to the information they need when they need it. The NEW Hydro One mobile application makes it easy for customers to manage their Hydro One service and get the latest information about power outages in your area.

NEW – Customers can now access myAccount self-service within the app! Enabling Hydro One customers to:
• View their bill and account balance
• Sign up for paperless billing
• Sign up for SMS notifications
• View ‘time of use’ usage details and more!

Power Outage Map

Our power outage map lets you know if there is a power outage at home or the cottage. It is updated every 10 minutes with detailed outage information, including:

• Number of customers affected
• Estimated restoration time
• Cause of the outage (if known)
• Repair crew status

The Outage Maps use colour-coded symbols to display the number of customers without service and their locations. Hydro One recognizes that this is crucial information for our customers. Now you can access it on the go.
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Screenshots

Hydro One Mobile FAQ

  • Is Hydro One Mobile free?

    Yes, Hydro One Mobile is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Hydro One Mobile legit?

    ⚠️ The Hydro One Mobile app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does Hydro One Mobile cost?

    Hydro One Mobile is free.

  • What is Hydro One Mobile revenue?

    To get estimated revenue of Hydro One Mobile app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in Argentina yet.
Ratings History

Hydro One Mobile Reviews

Useless waste of time

PISSEDpissed on

Canada

Single most useless app I have encountered. FRUSTRATING! Runs you in circles. Prompts you to register AGAIN! Doesn’t recognize my email or password. Bumps you out when you try to reregister saying that you already have an account under this account. WHAT? SERIOUSLY HYDRO ONE GET YOUR ACT TOGETHER.

Glitchy and non-user friendly

nukka900 on

Canada

Every time I login, I experience some sort of glitch. Like right now, I can’t view my energy usage with out the app trying to log me out. Its sub-browser functionality is archaic, and the navigation around the app is diabolically bad. For a multi-billion dollar corporation, the execs should feel ashamed of releasing an app this poorly designed. What a disaster. Please hire a legit company to completely redesign this joke of an app. PLEASE

Flawed app

JG2k12 on

Canada

I’m unable to login to my account via the app. Brings me to a blank page….

Useless

nukka900 on

Canada

You’d think with the billions of revenue HydroOne receives, they’d be able to afford a half decent app developer who can design a useful app. Sadly this isn’t the case. Don’t waste your phone’s memory downloading this app. Use the browser. Cheers

Not worth downloading.

BDiddy Gee on

Canada

It is better to just use the one on the internet browser instead of app. I cannot even login into the app.

So much room for improvement

Umbrellaofdoom on

Canada

This app just replicates the website, so there’s no point in having the app. This app could be so helpful if they added outage notifications and a widget to show if the power is on, mid or off peak quickly and easily.

Behind the times

Roxyroller53 on

Canada

Why are you the last to use face recognition for logging in?

Just Great!

smel son on

Canada

Amazing app to follow outage updates

Ian

grudaldo on

Canada

I really like having information about the status of my outage. Let’s be realistic and understand that power outages are a fluid situation and that it is extremely difficult for Hydro One to accurately forecast when power will be back on. To expect otherwise is a fairy tale.

A pain in the ???

Blough Me on

Canada

Unreliable. Slow. After logging in the program will ask you to reverify yourself.

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Hydro One Mobile Revenue and Downloads

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