Ideal Protein App

Unfortunately, I have to use this app for my nutrition program and it drives me bonkers! It freezes and resets; won’t let me add items to a recipe without me trying at least 10 times because it just freezes and times out; not quick with finding items to add to my list forcing me to go back to the beginning just to add another item to my meal- not efficient and poor planning on the developers end; photo feature works half the time; not very transparent with useful information like how much of the item I record contributes to the overall carbohydrates, etc. I’ve been using for three weeks and get more frustrated with the poor user-ability.

I signed up for this on the recommendation of my doctor. I called and ordered the initial food pack and had to buy their scale ($75) but then received no furthur instructions on how to get started or set up the scale. Over a week later and when I was about to return it all, I got a call from one of their "coaches" who got me all set up. At first it was good and she communicated with me but then when it was time to order more food things went south. There was never an order form with costs so I gave her a rundown of stuff that I thought I would like. It ended up costing over $800. She also forgot to submit my order so I didn't receive my main order and she had to submit it again so all I had were the dessert items so had to wait to get fully started again. She then ghosted me after receiving my expensive food so now I'm out a program and stuck with loads of terrible food. Do not recommend this program at all.

Right out of the gate my very first day and I need to log breakfast. The Southwest Egg scramble not available to choose. And I added my the multi vitamin and the potassium pills and it shows a green check by the potassium only. Still no green check mark by the multi. Not a good start.

It’s nice to have an app instead of having to carry my journal everywhere but this app needs help. I am actually in phase 3 (maintenance) but the app doesn’t sync up with my account at my location and it is literally stuck in phase 1 without me being able to change it. I have just started using this app so I hope by recording my weight for 4 straight weeks at goal it might advance itself to phase 2 as it’s getting annoying that it keeps yelling at me for eating food I am not “allowed” ☹️ This app has a great look but needs to be more intuitive… hunting for everything even with the search feature & favorites button is like searching for a needle in a haystack - who has this much time?? It would be much more helpful to have radial buttons available for supplements instead of lumping them into the lists. Adding a bar code scanner to the app would be enormously helpful. Add the option to clear the videos once watched, they don’t go away. Needs work.

I agree with the other 2 comments. App needs the capability to copy & paste foods from 1 meal to another. The favorites tab is good, but copy & past items like Oils or Salt would be helpful without moving to another tab.

Support not available- search option for food not working. Continues to tell me can't sinc because of some error with serial input- deleted app- not worth the trouble

To date, after attempting every single day to enter (journal) my food choices, not once has this app done anything other than display an error message. I can search for and see the food choices, but once selected, an error code pops up. Not sure why this company even has an app?

App is non responsive! Will not take any of my progress. It’s say this every time I opened it. X Ideal Protein App Response could not be serialized, input data was nil or zero length.

Not what I expected.

I updated my app recently, and now I no longer have full functionality of the app. I can’t trend anything other than my weight. I keep getting an error code that says my clinic needs to input my phase of treatment. I have talked to my clinic, and they do have me in my correct phase, but the app is still not working properly. Very frustrating!